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Ford of Morgantown

Morgantown, WV

4.7
68 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 68 reviews

March 12, 2026

Travis and Corey were very helpful and great to work with. They made the experience easy! Highly recommend! More

by KC1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Petak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Ingram
Mar 12, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 11, 2026

Good experience. It was a positive all around visit. No complaints. Worth a future visit. More

by kazrocks
Recommend Dealer
Yes
Mar 12, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2026

The dealership was amazing to work with. They helped us through all our requests, communicated well, and made the process fun and easy More

by LESLIEANDMATT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bartock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Tesauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Dye
Mar 12, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 11, 2026

Easy This is a weird survey, but okay. The dealership made it easy to drop off and pick up my car, and seemed to do a good job on the recall repair. More

by REXMCALL
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 12, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 11, 2026

Still waiting on a response for another issue since I purchased the ford bronco. Every time I ask about the issue the person cannot tell me anything More

by JLAYMAN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 11, 2026

So far the service department has been able to correct any issues within a reasonable amount of time. More

by rmaniac18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Sisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 11, 2026

Very nice, professional and efficient people who run the Quick Lane area Krystal and Ryan (I think it’s Ryan -apologies if I have it wrong). More

by KIWIFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the people listed by name, sorry.
Mar 11, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 10, 2026

The work performed was great! It took longer than expected, but I am pleased with the visit. More

by MWSCHEFFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 10, 2026

Nice people and helpful to my needs. Enjoy having them serve my vehicles for years. More

by RGEMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 10, 2026

Great customer service and very pleasant Associates, kept me updated on everything. Service was very quick and showroom was appealing More

by FRANZEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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