Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Ford of Morgantown

Morgantown, WV

Overview
Employees
Reviews
Vehicles
4.7
309 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
Contact Dealership

501 Mary Jane Wood Circle

Morgantown, WV

26501

Directions

Filter Reviews by Keyword

communication recommend dealer

By Type

Showing 309 reviews

August 07, 2026

Got me in at scheduled time. Welcoming and friendly. Crystal is also very clear and helpful explaining vehicle report and answering all questions. Snack and cold water were a nic More

by C.leamy
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
August 06, 2026

Great people great service took me in without an appointment waiting time less than an hour More

by Pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 05, 2026

Called for recall oil change and tire rotation. Offered To come to home To do service Loved this service option More

by MAMAJNETTE
Recommend Dealer
Yes
Report | Print
Aug 07, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 05, 2026

They got me right in and what I thought was an alternator issue was a battery issue. They were able to get my car Done that day More

by MANDYFISCHER30
Recommend Dealer
Yes
Employees Worked With
Latisha and wade
Report | Print
Aug 07, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 05, 2026

Both Jordan and Crystal are always polite and helpful. I've not had any issues with the service that were not addressed quickly and completely More

by SHARDY2
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Dublin
Report | Print
Aug 05, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 29, 2026

Great customer services, the service department as always very polite and respectful, keep up the great work!! More

by COREYDUBLIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 29, 2026

Got me in fast for an appointment. Diagnostic the problem with my a/c not working. Order the parts and got it fixed in the same week. More

by chris15320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 29, 2026

great staff . . contacted me immediately about what was wrong and fixed problem the same day More

by stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 29, 2026

Very friendly and helpful I was greeted promptly and the repair recall was explained very clearly More

by TSHUSKO67
Recommend Dealer
Yes
Report | Print
Jul 29, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 28, 2026

They are always friendly and courteous. They keep you informed of everything going on and cost involved. More

by leslie.namet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

1
2
...
31