Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.4
82 Reviews
4.4

82 Reviews

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82 Reviews of Timmy Woods

August 28, 2026

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Employee Rating

Payed way to much to get my car repaired. They charged me for rubber gloves and other small items the mechanic used. It was a total of $60. More

by KURCABA3
Service Price Transparency
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Service Time
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Recommend Dealer
No
Aug 28, 2026

Ford of Morgantown responded

Good afternoon, My name is Cade Ingram, General Manager at Ford Lincoln of Morgantown. I’m sorry to hear about your experience with us. I’d like to offer you a partial refund on your services here. We pride ourselves on quality customer service at fair prices, and I’m sorry you feel differently about your recent visit. Please give me a call at 304-446-7001 and we can discuss this. Thanks for your feedback!

August 18, 2026

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I understand Timmy Wood was the mechanic that worked on my car. I’m very happy. He was very organized and he did a wonderful job for me. Can’t say anything. More

by HARTWICKKB
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Recommend Dealer
Yes
Aug 19, 2026

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2026

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Dealership is amazing! Always very thorough. Take very good care of my car. Highly recommend! More

by Alexsiba1996
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Dublin

Aug 19, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 12, 2026

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Everything went on time people were courteous and the workers done efficiently with this visit I was able to speak with people on the phone to arrange things. This is tremendously helpful over any of the More

by JFRANCE2
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 29, 2026

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Got me in fast for an appointment. Diagnostic the problem with my a/c not working. Order the parts and got it fixed in the same week. More

by chris15320
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

Jul 29, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 29, 2026

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Employee Rating

great staff . . contacted me immediately about what was wrong and fixed problem the same day More

by stuart
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 28, 2026

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They are always friendly and courteous. They keep you informed of everything going on and cost involved. More

by leslie.namet
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Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 18, 2026

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Employee Rating

You don't have mechanics, you have parts changers, if the scanner says there's no problem, your 'mechanics' pretend everything is fine. 7 people, including 2 of YOUR quick lane employees can smell fuel in th More

by ADRIENNE.KINSLEY
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jul 21, 2026

Ford of Morgantown responded

Adrienne. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 15, 2026

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Employee Rating

Great communication,nice waiting area. Easy access, tried to send a rating for Cody but the keyboard would not load 5 star for Cody also More

by barblusk16
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock, Tyler Blake

Jul 21, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 11, 2026

Dealership Rating
Employee Rating

My car went in on time. They found out what was wrong with quickly. They had the parts on hand and fixed it right away. More

by Gary.Rank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Dublin, Tyler Blake

Jul 13, 2026

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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