Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.5
52 Reviews
4.5

52 Reviews

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52 Reviews of Timmy Woods

May 23, 2026

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Employee Rating

Very helpful walking with me through the recall process. Made it even more convenient with the remote, at-home service. Kept me fully informed with email and text message reminders. More

by Rural Guy
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

May 22, 2026

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The staff was very courteous and helpful. I was kept informed of repairs all through the job. All questions were answered to my satisfaction and if they couldn’t answer, they found someone th More

by paulfriend35
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Recommend Dealer
Yes

May 21, 2026

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I feel it was a great service got done in a timely manner, and I love the videos that you guys provided of everything that needs done and that you done More

by mstarcher
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Recommend Dealer
Yes

May 16, 2026

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Communication was unacceptable. 4 weeks of calling until I could finally get a answer. Called every Tuesday for 4 weeks until I finally got some kind of answer. More

by Patrick smith
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Recommend Dealer
No
May 19, 2026

Ford of Morgantown responded

We value and appreciate your business, Patrick. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 15, 2026

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Have never had any problems or issues dealing with my dealer As long as they continue with quality service I will be happy More

by WSOLOMO
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Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock

May 19, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2026

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My car was full of grease dirt and had dirty paper towels in it My car was full of grease dirt and had dirty paper towels in it More

by timothywsphar1984
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

May 19, 2026

Ford of Morgantown responded

Timothy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 13, 2026

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Everyone was courteous prompt and informative about my vehicle but not pushy , I found my visit for recall fix to be pleasant . More

by Nativewytch
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

May 14, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2026

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I will definitely back! Everyone was excellent and very helpful! Excellent service. See you again More

by Vdfelton
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Recommend Dealer
Yes
May 12, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 08, 2026

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Professional and courteous, problem solvers with expertise to fix the problem. This is a good dealership. More

by EWW20
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Recommend Dealer
Yes
May 12, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 08, 2026

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Employee Rating

I dont trust Drs nor do I trust car dealerships. Bad experiences w both. Timmy helped put those issues to rest. He understood my concerns and did a great job. More

by None
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The technician that worked on my truck was also helpful.

May 08, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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