Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.4
93 Reviews
4.4

93 Reviews

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93 Reviews of Timmy Woods

November 04, 2026

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Employee Rating

They are friendly and very professional. I think either they were busy or understaffed but I had to call and find out whether my vehicle was done but that was their only flaw. Otherwise I wa More

by mizlartia1027
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristal Owens

October 31, 2026

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Everything seems great we were very pleased with your communication and explanation with explaining damage, parts and estimated repair time. Thank you ! More

by pprice5876
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Nov 03, 2026

Ford of Morgantown responded

We're so pleased to hear that our communication and explanations met your expectations. Thank you for highlighting our commitment to transparency and quality. We hope to assist you again in the future!

October 26, 2026

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I paid $3000 and didn't fix the noise. I feel like everytime I take my truck in it's $2000-$3000. More

by Bridget Pyle
Service Price Transparency
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Recommend Dealer
No
Oct 27, 2026

Ford of Morgantown responded

Bridget, we understand your frustration with the unresolved noise and the investment required. A manager will reach out to you directly to help resolve this matter. We are committed to providing reliable and transparent service.

October 17, 2026

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Ford Lincoln of Morgantown is a great dealer. They’ve been good to me since I bought my car from them 4 years ago More

by SRM26537
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 13, 2026

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I wish there was more people that could answer the phone that’s only part peve More

by BOBBY.BYUSE
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Recommend Dealer
Yes
Oct 13, 2026

Ford of Morgantown responded

We appreciate your feedback and apologize for the inconvenience with our phone service. We're working on enhancing our communication and thank you for bringing this to our attention.

September 28, 2026

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Always quick and painless! Great staff, excellent work, and everyone is always super friendly! Thank you Ford of Morgantown! More

by JamesIan
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2026

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Awesome! We get the best service here! Wade, Cody, Timmy, Jordan, Crystal, Tyler and Laura are always so helpful and kind. More

by allisonsisler
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 25, 2026

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Employee Rating

I paid to have my shocks fixed, a few weeks later the same noise is happening. It was looked at I was told they can’t see anything wrong and needs broken down at the main shop for further expecting. If i More

by andee079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Blake

Sep 25, 2026

Ford of Morgantown responded

We apologize for the inconvenience you've faced with the shock repairs and the associated costs. We value your feedback and would like to resolve this matter. Please send your contact details to social@fordmorgantown.com so our management team can follow up with you. Thank you for bringing this to our attention.

September 18, 2026

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Employee Rating

Great experience! Took time to listen to my concerns and provided prompt service with easy to understand explanations of work performed. Highly recommend! More

by ashlea424
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Sep 22, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 12, 2026

Dealership Rating
Employee Rating

Love working with the dealership and their service dept, would highly recommend to others for sure Their communication via text was superb More

by CATHYFKERNS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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