Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.4
78 Reviews
4.4

78 Reviews

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78 Reviews of Timmy Woods

July 29, 2026

Dealership Rating
Employee Rating

Got me in fast for an appointment. Diagnostic the problem with my a/c not working. Order the parts and got it fixed in the same week. More

by chris15320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

Jul 29, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 29, 2026

Dealership Rating
Employee Rating

great staff . . contacted me immediately about what was wrong and fixed problem the same day More

by stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 28, 2026

Dealership Rating
Employee Rating

They are always friendly and courteous. They keep you informed of everything going on and cost involved. More

by leslie.namet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 18, 2026

Dealership Rating
Employee Rating

You don't have mechanics, you have parts changers, if the scanner says there's no problem, your 'mechanics' pretend everything is fine. 7 people, including 2 of YOUR quick lane employees can smell fuel in th More

by ADRIENNE.KINSLEY
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jul 21, 2026

Ford of Morgantown responded

Adrienne. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 15, 2026

Dealership Rating
Employee Rating

Great communication,nice waiting area. Easy access, tried to send a rating for Cody but the keyboard would not load 5 star for Cody also More

by barblusk16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock, Tyler Blake

Jul 21, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 11, 2026

Dealership Rating
Employee Rating

My car went in on time. They found out what was wrong with quickly. They had the parts on hand and fixed it right away. More

by Gary.Rank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Dublin, Tyler Blake

Jul 13, 2026

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 11, 2026

Dealership Rating
Employee Rating

Timmy and Tyler were extremely helpful and effective of dealing with the problems that I needed to address today. More

by mhaidars
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

Jul 13, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 03, 2026

Dealership Rating
Employee Rating

I never got my updated quote. The 130k service was incomplete. My oil was never changed. More

by DrGrant2018
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

Jul 07, 2026

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 03, 2026

Dealership Rating
Employee Rating

Did a great job getting all the recalls correct and in a timely manner. .Thanks to the team More

by RCMC0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2026

Dealership Rating
Employee Rating

If that can’t diagnose it from the computer/diag unit, oh well. No old school troubleshooting, and diagnoses. I repaired the issue. More

by Coyotedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2026

Ford of Morgantown responded

"Coyotedan" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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