Cody Glasscock
Cody Glasscock at Ford of Morgantown

Cody Glasscock

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

Contact Me
4.8
124 Reviews

Industry Experience

15 yrs, 5 mos

Languages Spoken

English English

4.8

124 Reviews

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124 Reviews of Cody Glasscock

November 01, 2026

Dealership Rating
Employee Rating

Helpful courtesy friendly just glad service Kept you up to date on recalls Answer all your questions More

by PSPEICHER
Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock

Nov 03, 2026

Ford of Morgantown responded

We're delighted to know you had a positive experience with our team. It's great to hear that you appreciated our courtesy and the updates on recalls. Your satisfaction is important to us, and we hope to see you again soon!

October 17, 2026

Dealership Rating
Employee Rating

The parts cost was outrageous, I found the same OEM part for 1/4th the cost, the labor was outrageous, not only the hourly rate, but the fact that they quoted me 2 hours and my buddy and I changed it oursel More

by micro_damages_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 19, 2026

Ford of Morgantown responded

We're sorry to hear about your experience with the repair estimate and communication issues. Please feel free to email us at social@fordmorgantown.com with your contact information so our manager can contact you to address your concerns. We strive for transparency and reliability in all our services.

October 17, 2026

Dealership Rating
Employee Rating

Ford Lincoln of Morgantown is a great dealer. They’ve been good to me since I bought my car from them 4 years ago More

by SRM26537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 13, 2026

Dealership Rating
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I wish there was more people that could answer the phone that’s only part peve More

by BOBBY.BYUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Ford of Morgantown responded

We appreciate your feedback and apologize for the inconvenience with our phone service. We're working on enhancing our communication and thank you for bringing this to our attention.

October 02, 2026

Dealership Rating
Employee Rating

I was not informed how much time was needed for the updates and service and was there watching tv for over 5 hours. Nor was I given an estimate of the cost. More

by Lojo55n
Recommend Dealer
No

Other Employees Tagged: Cody Glasscock

Oct 02, 2026

Ford of Morgantown responded

We're sorry to hear about your long wait and lack of cost estimate. Please feel free to email us at social@fordmorgantown.com with your contact information and our manager will reach out to discuss your experience further. We strive for transparency and appreciate your feedback.

October 02, 2026

Dealership Rating
Employee Rating

Cody was very pleasant to talk to. Advised me on how better to service my vehicle. I would highly recommend him. More

by jonesbranda50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

Oct 02, 2026

Ford of Morgantown responded

We're delighted to know that Cody made your visit enjoyable and informative. Your recommendation means a lot to us, and we're committed to maintaining the quality and reliability you experienced. Hope to see you again soon!

September 28, 2026

Dealership Rating
Employee Rating

Always quick and painless! Great staff, excellent work, and everyone is always super friendly! Thank you Ford of Morgantown! More

by JamesIan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2026

Dealership Rating
Employee Rating

Awesome! We get the best service here! Wade, Cody, Timmy, Jordan, Crystal, Tyler and Laura are always so helpful and kind. More

by allisonsisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2026

Dealership Rating
Employee Rating

The service center has always taken great care of me. Cody did a fantastic job and made sure I was informed every step of the way. More

by ZBLOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2026

Dealership Rating
Employee Rating

Love working with the dealership and their service dept, would highly recommend to others for sure Their communication via text was superb More

by CATHYFKERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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