Cody Glasscock

Service department has been mediocre at best. In four years, has not figured out battery drain. Always blame the battery (four in six years). Sales department is very poor, three trips into the s In four years, has not figured out battery drain. Always blame the battery (four in six years). Sales department is very poor, three trips into the sales floor, zero contact by any sales representative. Looking at new cars on lot, no interest from sales. Always very poor inventory on the Lincoln side. More

by Dave from WV Verified Customer Verified Customer

Report | Print

Made an appointment, work was performed in a timely manner. Worked with me on a pick up time. Kept me informed if any change were needed. manner. Worked with me on a pick up time. Kept me informed if any change were needed. More

by r.r.fuller203 Verified Customer Verified Customer

Report | Print

Fixed my car in 1 visit after I took it to another dealership 3 times. dealership 3 times. More

by galechristy2358 Verified Customer Verified Customer

Report | Print

There were some issues but Cody and Wade worked to make everything right. I was a little frustrated but they made it right everything right. I was a little frustrated but they made it right More

by DEEC39 Verified Customer Verified Customer

Report | Print

Cody was friendly and explained everything to me in detail. Cody made sure I was aware of the next steps. detail. Cody made sure I was aware of the next steps. More

by PMURRAY1198 Verified Customer Verified Customer

Report | Print

The Ford Dealership was wonderful. Unfortunately the engine failed shortly after the warranty repair. A Ford employee checked but it failed again for the same reason. Hower, Ford Comp Unfortunately the engine failed shortly after the warranty repair. A Ford employee checked but it failed again for the same reason. Hower, Ford Company took over 7 months to send a replacement engine. More

by seburnworth Verified Customer Verified Customer

Report | Print

It was the worst service I had they lied to us and scammed us also scammed us also More

by dotsonodie1 Verified Customer Verified Customer

Report | Print

Cody and the entire crew in service are AWESOME I have never been to a nicer service department. Everyone there just treat you with the utmost respect. I can't say enough good things about Cody, and the E never been to a nicer service department. Everyone there just treat you with the utmost respect. I can't say enough good things about Cody, and the ENTIRE TEAM!!! More

by CRAWFORD3634 Verified Customer Verified Customer

Report | Print

Very friendly and answered all my questions Quick service, professional. Need were met. Area was clean and neat service, professional. Need were met. Area was clean and neat More

by Ticket_writer_2003 Verified Customer Verified Customer

Report | Print

Had my car in 3 times in 2 months for different issues and they were amazing every time! They answered all my questions and communicated frequently with me about my repairs. When an issue they didn't orig and they were amazing every time! They answered all my questions and communicated frequently with me about my repairs. When an issue they didn't originally find popped up, they worked with me to keep the original quote they gave me instead of increasing the cost. I will always recommend the main service department and Quick Lane for car repairs! More

by RLEGOODING Verified Customer Verified Customer

Report | Print