Cody Glasscock
Cody Glasscock at Ford of Morgantown

Cody Glasscock

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.8
110 Reviews

Industry Experience

15 yrs, 2 mos

Languages Spoken

English English

4.8

110 Reviews

Write a Review

110 Reviews of Cody Glasscock

August 24, 2026

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Employee Rating

They charged me $200 to diagnose the vehicle, quoted me $1,800 to change the part and come to find out they were wrong in the diagnosis. They told me the Alternator was bad and it turned out another dealer More

by JOSHUAFPEARSON
Recommend Dealer
No

Other Employees Tagged: Cody Glasscock

Aug 25, 2026

Ford of Morgantown responded

Joshua. We apologize for the incorrect diagnosis and the trouble it caused. Our management team will reach out to you to resolve this issue. We value transparency and expertise and are committed to enhancing our service quality.

August 18, 2026

Dealership Rating
Employee Rating

I understand Timmy Wood was the mechanic that worked on my car. I’m very happy. He was very organized and he did a wonderful job for me. Can’t say anything. More

by HARTWICKKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 12, 2026

Dealership Rating
Employee Rating

I completed this once and then my service dropped you ashould have received a partial transmission. More

by FamilyDaug
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts department representative

Aug 13, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 12, 2026

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Everything went on time people were courteous and the workers done efficiently with this visit I was able to speak with people on the phone to arrange things. This is tremendously helpful over any of the More

by JFRANCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 29, 2026

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Employee Rating

great staff . . contacted me immediately about what was wrong and fixed problem the same day More

by stuart
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 28, 2026

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Employee Rating

They are always friendly and courteous. They keep you informed of everything going on and cost involved. More

by leslie.namet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 17, 2026

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Employee Rating

This dealership has been absolutely amazing all around from from sale to the service I highly recommend More

by T.M_WHITE1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Dye

Jul 21, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 15, 2026

Dealership Rating
Employee Rating

Great communication,nice waiting area. Easy access, tried to send a rating for Cody but the keyboard would not load 5 star for Cody also More

by barblusk16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods, Tyler Blake

Jul 21, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 01, 2026

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Employee Rating

If that can’t diagnose it from the computer/diag unit, oh well. No old school troubleshooting, and diagnoses. I repaired the issue. More

by Coyotedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2026

Ford of Morgantown responded

"Coyotedan" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2026

Dealership Rating
Employee Rating

This is my favorite dealership throughout my years of owning and caring for my cars! Cody’s time of service is always excellent. She listens very well and translates the vehicle vocabulary into what More

by BK.NICKOLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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