Cody Glasscock
Cody Glasscock at Ford of Morgantown

Cody Glasscock

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

Contact Me
4.8
121 Reviews

Industry Experience

15 yrs, 4 mos

Languages Spoken

English English

4.8

121 Reviews

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121 Reviews of Cody Glasscock

October 13, 2026

Dealership Rating
Employee Rating

I wish there was more people that could answer the phone that’s only part peve More

by BOBBY.BYUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Ford of Morgantown responded

We appreciate your feedback and apologize for the inconvenience with our phone service. We're working on enhancing our communication and thank you for bringing this to our attention.

October 02, 2026

Dealership Rating
Employee Rating

I was not informed how much time was needed for the updates and service and was there watching tv for over 5 hours. Nor was I given an estimate of the cost. More

by Lojo55n
Recommend Dealer
No

Other Employees Tagged: Cody Glasscock

Oct 02, 2026

Ford of Morgantown responded

We're sorry to hear about your long wait and lack of cost estimate. Please feel free to email us at social@fordmorgantown.com with your contact information and our manager will reach out to discuss your experience further. We strive for transparency and appreciate your feedback.

October 02, 2026

Dealership Rating
Employee Rating

Cody was very pleasant to talk to. Advised me on how better to service my vehicle. I would highly recommend him. More

by jonesbranda50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

Oct 02, 2026

Ford of Morgantown responded

We're delighted to know that Cody made your visit enjoyable and informative. Your recommendation means a lot to us, and we're committed to maintaining the quality and reliability you experienced. Hope to see you again soon!

September 28, 2026

Dealership Rating
Employee Rating

Always quick and painless! Great staff, excellent work, and everyone is always super friendly! Thank you Ford of Morgantown! More

by JamesIan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2026

Dealership Rating
Employee Rating

Awesome! We get the best service here! Wade, Cody, Timmy, Jordan, Crystal, Tyler and Laura are always so helpful and kind. More

by allisonsisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2026

Dealership Rating
Employee Rating

The service center has always taken great care of me. Cody did a fantastic job and made sure I was informed every step of the way. More

by ZBLOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2026

Dealership Rating
Employee Rating

Love working with the dealership and their service dept, would highly recommend to others for sure Their communication via text was superb More

by CATHYFKERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2026

Dealership Rating
Employee Rating

The work was fine but they kept texting and calling the wrong number despite me telling them my cell number. More

by LOOSSEAN
Recommend Dealer
No

Other Employees Tagged: Cody Glasscock

Sep 08, 2026

Ford of Morgantown responded

Sean, we're sorry for the issue with contacting the wrong number. A manager will reach out to you directly to resolve this. We appreciate your feedback and are focused on improving our communication practices.

September 04, 2026

Dealership Rating
Employee Rating

Good honest folks! Appointment on time and finished in a timely manner. I will return for other work when needed. More

by mrfats55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

Sep 08, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 03, 2026

Dealership Rating
Employee Rating

They were very nice and helped a ton BUT they have routinely caused subsequent issues with their lack of care. Overall I like them and would go again but they need to not causing issues that they have More

by WVCOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Ford of Morgantown responded

Thank you for your review. We're happy to hear you found our team nice and helpful, but we apologize for any subsequent issues. Please feel free to email us at social@fordmorgantown.com with your contact information so we can address your concerns directly. We are dedicated to enhancing our service quality and reliability.

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