Cody Glasscock
Cody Glasscock at Ford of Morgantown

Cody Glasscock

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

Contact Me
4.8
115 Reviews

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

4.8

115 Reviews

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115 Reviews of Cody Glasscock

September 12, 2026

Dealership Rating
Employee Rating

Love working with the dealership and their service dept, would highly recommend to others for sure Their communication via text was superb More

by CATHYFKERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2026

Dealership Rating
Employee Rating

The work was fine but they kept texting and calling the wrong number despite me telling them my cell number. More

by LOOSSEAN
Recommend Dealer
No

Other Employees Tagged: Cody Glasscock

Sep 08, 2026

Ford of Morgantown responded

Sean, we're sorry for the issue with contacting the wrong number. A manager will reach out to you directly to resolve this. We appreciate your feedback and are focused on improving our communication practices.

September 04, 2026

Dealership Rating
Employee Rating

Good honest folks! Appointment on time and finished in a timely manner. I will return for other work when needed. More

by mrfats55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Blake

Sep 08, 2026

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 03, 2026

Dealership Rating
Employee Rating

They were very nice and helped a ton BUT they have routinely caused subsequent issues with their lack of care. Overall I like them and would go again but they need to not causing issues that they have More

by WVCOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Ford of Morgantown responded

Thank you for your review. We're happy to hear you found our team nice and helpful, but we apologize for any subsequent issues. Please feel free to email us at social@fordmorgantown.com with your contact information so we can address your concerns directly. We are dedicated to enhancing our service quality and reliability.

September 02, 2026

Dealership Rating
Employee Rating

Wade and Cody in service have always been helpful and are great to deal with. More

by MIKE.SELBY.MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 24, 2026

Dealership Rating
Employee Rating

They charged me $200 to diagnose the vehicle, quoted me $1,800 to change the part and come to find out they were wrong in the diagnosis. They told me the Alternator was bad and it turned out another dealer More

by JOSHUAFPEARSON
Recommend Dealer
No

Other Employees Tagged: Cody Glasscock

Aug 25, 2026

Ford of Morgantown responded

Joshua. We apologize for the incorrect diagnosis and the trouble it caused. Our management team will reach out to you to resolve this issue. We value transparency and expertise and are committed to enhancing our service quality.

August 18, 2026

Dealership Rating
Employee Rating

I understand Timmy Wood was the mechanic that worked on my car. I’m very happy. He was very organized and he did a wonderful job for me. Can’t say anything. More

by HARTWICKKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 12, 2026

Dealership Rating
Employee Rating

I completed this once and then my service dropped you ashould have received a partial transmission. More

by FamilyDaug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts department representative

Aug 13, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 12, 2026

Dealership Rating
Employee Rating

Everything went on time people were courteous and the workers done efficiently with this visit I was able to speak with people on the phone to arrange things. This is tremendously helpful over any of the More

by JFRANCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 29, 2026

Dealership Rating
Employee Rating

great staff . . contacted me immediately about what was wrong and fixed problem the same day More

by stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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