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Ford of Morgantown

Morgantown, WV

4.7
270 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 270 reviews

March 21, 2026

Everyone is always more than willing to be helpful. Answer any questions that I might have an offer options for repair or quality service. I listed it as a four other than a five because they can alway More

by mhaidars
Recommend Dealer
Yes
March 20, 2026

I have always had excellent service and they are always very courteous and helpful. Always able to schedule appointments without difficulty. More

by AWALLS8725
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
March 19, 2026

I had a problem and they reached out to me and I took in in and they fixed it and gave me a discount too. More

by SAMMYKENDRICK971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 19, 2026

Awesome Great team awesome sales manager and credit department . Thank you have a great day. More

by FENSTERMACHER_JOHN
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 20, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 19, 2026

Excellent Cody was great and kept me updated . I'm glad they found the leak More

by kattim728
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 20, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 19, 2026

He did a great job and cleaned up and never left a mess I would highly recommend him More

by BIGDADDYRAY0307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 19, 2026

This dealership is lucky to have Cody who represents their service department with knowledge and kindness at same time!! More

by MUNDELLGEORGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 18, 2026

I was impressed with how well they communicated and how organized they were. Follow up was also good. I especially like the way they do videos to show areas of the car that need repair. More

by JORDAN.CANDACE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 18, 2026

Great people. Terrible AI and online scheduling. If I could have worked with the people there, all would have been great. More

by JB
Recommend Dealer
Yes
Employees Worked With
Quick Lane
Mar 18, 2026 -

Ford of Morgantown responded

We appreciate your feedback and are eager to better your return experience.

March 16, 2026

Right now not to happy with this dealership. My vehicle is in being worked on and I've texted the number they gave me to get updates and I haven't received any information, not happy. Not happy More

by BREHWINKEL2318
Recommend Dealer
No
Employees Worked With
Timmy Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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