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Ford of Morgantown
Morgantown, WV
270 Reviews
Car Shopping Made Easy
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 270 reviews
March 15, 2026
Top service department very satisfied customer will continue to give my business to this dealership continue to give my business to this dealership More
by CRICKCROSS1967
Verified Customer
March 14, 2026
I recently had an experience at Ford of Morgantown regarding a jerking issue with my vehicle. While I was initially disappointed that the problem continued after my visit, I truly appreciate how the s regarding a jerking issue with my vehicle. While I was initially disappointed that the problem continued after my visit, I truly appreciate how the situation was handled afterward. The service director personally reached out to me to discuss my concerns and took the time to understand my frustration and offer help. That level of communication and customer care really stood out to me. I’m grateful for the effort to make things right and feel much better about moving forward with them to get the issue fully resolved. More
by akilaramsey2003
March 14, 2026
Burt made my whole experience, the mascot running around! He was friendly, and Eric too! He was friendly, and Eric too! More
by ERICBARTOCK
Employees Worked With
March 13, 2026
To hard to deal with. Want to keep sales earnings high vs. keeping loyal customers. Sometimes you have to split the difference for the long run. Want to keep sales earnings high vs. keeping loyal customers. Sometimes you have to split the difference for the long run. More
by GOLF1VICTORY2
Employees Worked With
Not naming names.
March 13, 2026
Thank you! I appreciate you helping me out! Your crew was very welcoming and responsive! I appreciate you helping me out! Your crew was very welcoming and responsive! More
by ccbutu
Employees Worked With
March 12, 2026
Everything was great, except that asked that they look for moisture in the spark plugs. I watched the video and the mechanic just opened the hood and looked at the engine. I've done that. Mechanic said on for moisture in the spark plugs. I watched the video and the mechanic just opened the hood and looked at the engine. I've done that. Mechanic said on video that since I have an engine cover moisture can't get into my spark plugs. If you look at my service records, you know that's not true. I wanted them to look in the plug tubes. More
by jessehokie
March 12, 2026
It was the best experience ever at a Dealership and will be back!!!?? Fantastic Service Department!!! be back!!!?? Fantastic Service Department!!! More
by plycuda1970
March 11, 2026
The dealership was amazing to work with. They helped us through all our requests, communicated well, and made the process fun and easy They helped us through all our requests, communicated well, and made the process fun and easy More
by LESLIEANDMATT
