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Ford of Morgantown
Morgantown, WV
270 Reviews
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We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 270 reviews
March 11, 2026
Easy This is a weird survey, but okay. The dealership made it easy to drop off and pick up my car, and seemed to do a good job on the recall repair. The dealership made it easy to drop off and pick up my car, and seemed to do a good job on the recall repair. More
by REXMCALL
Verified Customer
March 11, 2026
Still waiting on a response for another issue since I purchased the ford bronco. Every time I ask about the issue the person cannot tell me anything purchased the ford bronco. Every time I ask about the issue the person cannot tell me anything More
by JLAYMAN35
Employees Worked With
March 11, 2026
So far the service department has been able to correct any issues within a reasonable amount of time. any issues within a reasonable amount of time. More
by rmaniac18
March 11, 2026
Very nice, professional and efficient people who run the Quick Lane area Krystal and Ryan (I think it’s Ryan -apologies if I have it wrong). Quick Lane area Krystal and Ryan (I think it’s Ryan -apologies if I have it wrong). More
by KIWIFD
Employees Worked With
Other Employees :
I don’t know the people listed by name, sorry.
March 10, 2026
The work performed was great! It took longer than expected, but I am pleased with the visit. It took longer than expected, but I am pleased with the visit. More
by MWSCHEFFEL
Employees Worked With
March 10, 2026
Nice people and helpful to my needs. Enjoy having them serve my vehicles for years. Enjoy having them serve my vehicles for years. More
by RGEMAS
March 10, 2026
Great customer service and very pleasant Associates, kept me updated on everything. Service was very quick and showroom was appealing me updated on everything. Service was very quick and showroom was appealing More
by FRANZEPP
March 08, 2026
Great experience with quick service ? ??? Great customer service kept me informed as they were replacing my mud flap. ??? Great customer service kept me informed as they were replacing my mud flap. More
by DONNAST9352
March 07, 2026
Service valet was very convenient. The technicians video was thorough and easy to understand. Cody was very helpful and friendly as always! The technicians video was thorough and easy to understand. Cody was very helpful and friendly as always! More
by ERINMFELDMAN
March 07, 2026
Awesome! Took us in late and tried their best to fix our issue. No charge when A/C started working. Took us in late and tried their best to fix our issue. No charge when A/C started working. More
by bkenyon365
Employees Worked With
