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Ford of Morgantown

Morgantown, WV

4.7
68 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 68 reviews

March 01, 2026

The crew was quick with the work and made suggestions on parts that needed changed More

by FARMERH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 28, 2026

Smooth and seamless It was a smooth and seamless process. I have no complaints and would recommend this service team. More

by csphar20
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 04, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 27, 2026

Very speedy at getting service done. 4 wheel alignment didn't take long at all. Excellent. More

by tfieldsr69
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
Mar 04, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 26, 2026

Had some maintenance that needed done and some new concerns due to potholes and the abhorrent condition of West Virginia roads currently they got my vehicle taken care of and back in good order as qui More

by SHELBY.Y.MARR
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin, Daniel squires, Krystal Owens
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 26, 2026

I was very pleased with the help and the work done on my vehicle . Timmy was very helpful and professional . More

by BDeemwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 26, 2026

Everyone was very knowledgeable , helpful and accommodating. I think this kind of service will help make repeat customers More

by CCORLEY56
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 26, 2026

I have been taking my cars up there for a long time they worker are great for helping in anyway they can grant people More

by SDEMIDOVICH31
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 04, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 25, 2026

I was scheduled for a one day repair they ended up having my truck for 12 days the sales department is great but the service department was horrible More

by mikejsimpson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Feb 26, 2026 -

Ford of Morgantown responded

Hi Mike, We sincerely apologize that your one-day repair turned into a 12-day stay. That’s not the experience we want for our customers. While delays can happen, we clearly fell short in meeting expectations and communication. We appreciate your feedback and the kind words about our Sales team. Please reach out to us directly — we’d like the opportunity to make this right. Thank you, Cade Ingram General Manager

February 25, 2026

Always does a great job to get you in and out in a timely manner and a great follow up. More

by LINDA.GERARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 25, 2026

From sales to taking care of my service issues, they have been absolutely fantastic! From sales to taking care of my service issues, they have been absolutely fantastic! Really appreciate y'all for helping m More

by Bsisler123
Recommend Dealer
Yes
Employees Worked With
Ben Sisler
Mar 04, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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