Ford of Port Richey

We brought the car in for an oil change knowing that the car needed to be fixed because the car was bucking. We spent 6 hours at the shop and the car is still bucking. We paid $477. The car still bucks. car needed to be fixed because the car was bucking. We spent 6 hours at the shop and the car is still bucking. We paid $477. The car still bucks. I am extremely unhappy with the work that was done on our car. Debi Scola More

This was my first time at this dealership as we live in Homosassa Fl and have been going to Flammer ford - now Spring Hill ford and heard from a friend that the service and prices were better at ford of po Homosassa Fl and have been going to Flammer ford - now Spring Hill ford and heard from a friend that the service and prices were better at ford of port Richey More

Braedon and finance team were awesome. Being I always avoided dealerships, so happy I went here Best deal ship I have ever been to. Never felt pressured, they will have my business for l Being I always avoided dealerships, so happy I went here Best deal ship I have ever been to. Never felt pressured, they will have my business for life. More

I purchased 2022 f150 XLT used and I found it online. I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truc I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truck online and called that morning to make sure it was available and check on price. It was listed for 40,000. He decides tell me Window price is 46,000 he could get manager drop it to 45,000 so I’m instantly aggravated because I see he’s looking to take advantage. I show him online price and he said there must be mistake manager said that was best price. I get up to leave and he rushes over to talk to manager and talks to him than stops me and lies and says there was a mix up and they will honor that price. As I stated in beginning I already called in earlier that day to check price. So I let him know he’s trying full of it and I’m not stupid. Then manager walks over and asking what can he do make deal work I said give me good price and be honest and not try play games. He said his guy made mistake on price and only reason I’m giving two stars is because he was very helpful and only reason I didn’t walk out. So I purchased truck cash as we agreed on price and couple things that would get done to truck. Problems that was never resolved 1. No floor mats No problem you buy truck today we will give you new ones? Two weeks later haven’t heard a peep 2. Truck was just traded in so not ready to leave was getting detailed that day. Couple little imperfections on outside. Salesman they will buff it all out don’t worry….. this is 5:00 so I go home to get cash I come back 6:00 truck is already out front clean and gassed up. I had to do paperwork and pay so I’m not thinking how could they buff truck out and detail and get gas in hour? Because they did quick wash and called it a sale out door. Next morning I noticed all same imperfections salesman said would come out no problem still there and under seats are dirty and door jams. So I’m frustrated I call salesman he says no problem bring it in tomorrow I get in at 12:00. Now I take half day from work to get this done. I ask about mats and now he’s working on it his whole attitude has changed now that sale is finalized he’s going to see what he can do. Then he tells me guy that does buffing is off today and he will call me with appointment so I just took off work for 12:00 appointment today for no reason. Two weeks later truck still hasn’t been detailed or buffed no phone call nothing!!!!!!! 3. Small notch in windshield from rock. No problem you purchase truck today we will replace it!!! Two weeks later haven’t heard anything!!!!!!! 4. I ordered leather skins for seats and salesman says I will call you next week to schedule an appointment. Two weeks later haven’t heard anything!!!!!!! Salesman Brian will lie and promise you anything to get sale and not follow through with anything!!! I definitely wish I just went to homosassa ford . I’ve purchased two trucks from them in 3 years never had issues. But I will say sales manager was very helpful and straightforward. I will be reaching out to him this week to hopefully get my truck completed as promised. But this has been worse experience I’ve ever had purchasing from ford. More

Hayden Stevens was GREAT he also said he would get me a Ford Racing hat which I still don't have??? Ford Racing hat which I still don't have??? More

My experience with the dealership was excellent. The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with my purchase and answered all my questions thoroughly. I would highly recommend them to anyone looking for quality service. More

Went to the dealer Mike Black because he had just sold us the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but i the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but it might have been some module which might have been under a recall, but they fixed it. Didn't like leaving the truck overnight after just getting it, that was sad, but it was fixed and we are glad!! More

Ford of Port Richey welcomed me in and treated me with respect and took the time to listen to my needs and wants. respect and took the time to listen to my needs and wants. More

Hayden made the entire transaction easy. It was a pleasure and I’m excited with my new (to me) car It was a pleasure and I’m excited with my new (to me) car More

From the minute I walked in I was taken care of. I will definitely recommend in the future. I will definitely recommend in the future. More