Ford of Port Richey

Caden did a good job the only hiccup was I didn’t get the call back when my service part came in after my appointment. I had to check back for it to set up the next service apt. Other than that great service call back when my service part came in after my appointment. I had to check back for it to set up the next service apt. Other than that great service under my warranty. Thank you. More

Every staff member I dealt with was wonderful. I now have exactly the truck I wanted. I now have exactly the truck I wanted. More

Excellent experience. Very low pressure environment. Got the vehicle I wanted at the price that was very reasonable. Very low pressure environment. Got the vehicle I wanted at the price that was very reasonable. More

Was not impressed with the timeliness it took (5. 5 hours) especially when I knew what vehicle I wanted in the first 15 minutes of being with the salesperson. There was an issue with the trade in val 5 hours) especially when I knew what vehicle I wanted in the first 15 minutes of being with the salesperson. There was an issue with the trade in value of my vehicle. Manager had one price from KBB and the salesperson and myself had a different number. Ironically we used same website, but manager could not explain the difference. More

Sales team was very knowledgeable and fully understood the workings of the vehicle. Everyone was very professional. the workings of the vehicle. Everyone was very professional. More

Service on the recall is not complete yet and I have not been contacted when the part will be received. been contacted when the part will be received. More

Was always available when i texted him when needing stuff on the bronco and got back to me fairly quickly on the bronco and got back to me fairly quickly More

I have had suv for a year and already put 1000+in it. I have had used cars in the past and I've never had to get work done on in after only have a year. Nothing was done to this suv since 2017 other that I have had used cars in the past and I've never had to get work done on in after only have a year. Nothing was done to this suv since 2017 other that front brakes being replaced and the windshield wipers on the front that I had to ask for because it was storming when I brought the vehicle and the ones on there were old. I guess I'm use to how Ford in Clearwater did things. I brought up that I had to replace all 4 tires and was told that basically if they would have did it when I purchased the suv it would have increased the sale price. Ford in Clearwater put new tires and rims on my used car I brought from them at no additional cost. They made sure nothing was wrong with my car. I had to get a new battery less than a year of having this suv. I guess different practices for different dealers. Even though it is super difficult to get a service rep on the phone, the rep that set up my appointment in person was very nice. More

Great customer service! Their staff was awesome, they always asked if we needed anything, recommend 100%! Their staff was awesome, they always asked if we needed anything, recommend 100%! More

Ford of Port Richey is always professional and the service work is always performed correctly the first time service work is always performed correctly the first time More