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Ford of Port Richey

Port Richey, FL

4.6
8,059 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 8,059 reviews

December 23, 2018

The guys at Ford/Mitsubishi Port Richey are Awesome! My Sales associate Logan greeted me professionally when I arrived and walked me through the entire experience from the test drive to going to Financin More

by JAYRUSSELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Billups, and Logan Herring, Mr Ortiz, And Jay in Finance.
December 23, 2018

very satisfied I was very pleased when someone came and got my car and returned it to me when the air-bag was replaced. Very good service. More

by memyers300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hammond
December 23, 2018

Made me feel secure about my new Mustang I'm a very customer service oriented person and don't mind being honest for better or worse. My 2019 Mustang had a strong gasoline odor in the interio More

by nursejean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia administrative assistant
December 22, 2018

Becky is amazing! Upon arrival our service writer, Jason, was no where to be found. Becky quickly stepped in and took control of the issue. She is knowledgeable, friend More

by MELICENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
December 22, 2018

I've never had a bad experience with the service department. Frank Johnson is outstanding in all aspects of his position caring about his customers and always making sure they get taken care of. I have been com More

by TLAVENDER740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2018

Personal & Professional Very impressed with John in the service center. There was also an employee in the service center that appeared to work with John. She was friendly to More

by KAREN COUDRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?
December 22, 2018

Replace car battery The service members are always so friendly. I have always taken my car to Steve Wollak. I trust him and know that I will always get quality work. More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2018

service advisor The service advisor did not follow through with what I wanted done to my truck and the mechanic did not fill that check coolant Additive in my truck More

by OZMAN002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaun M.
Dec 26, 2018 -

Ford of Port Richey responded

We apologize that we were unable to meet all of your needs during your visit. Thank you for bringing this to our attention; we would always appreciate an email from you if you have anything else you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 22, 2018

We were worried about a noise the wheels were making Brian and his crew at the used car service center carefully checked everything over on our Jeep Patriot. It turns out that the newer tires on our use More

by DORLEEN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The head mechanic...., Brian Clausen
December 22, 2018

Price on checking my problem! My ford fusion has the power stering go out while driving, the service dept. wanted $125.00 just to tell me what causes this to happen. I think they s More

by BASSO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember her name
Dec 26, 2018 -

Ford of Port Richey responded

We're sorry if your visit with us wasn't the best and will send your comments to our service staff in an effort to understand your issue. Please don't hesitate to send us an email if there's anything else you would like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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