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Ford of Port Richey

Port Richey, FL

4.6
8,059 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey! We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have. We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience. When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas: We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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10715 U.S. Highway 19

Port Richey, FL

34668

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Showing 8,059 reviews

December 08, 2018

Excellent and fast service From start to finish my experience with the service dept was exceptional. Steve was very professional and knew exactly what I needed. Will Highly rec More

by davidnrunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Did a great job Becky did a great job for us. Very friendly. Said it would take a long time and it did but was worth it. Thanks for the great service More

by Kieron1910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
December 08, 2018

Not Happy Took my Ford Focus in for service. The quote given me was $1400. I saved up this money, but when my daughter went to pick up the car, the final bill w More

by AHudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni
Dec 10, 2018 -

Ford of Port Richey responded

We apologize if we were unable to meet all of your needs and will forward your comments to management to see what we could've done better. Please reach out to us via email if there's anything else you'd like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 08, 2018

Service Price of service was abnormally high and service communication was not as promised. Overall experience was average at best and most likely a missed More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ DeGiorgio
Dec 10, 2018 -

Ford of Port Richey responded

David, we're unhappy to hear that you're unhappy with the service you received from us. We're sorry that your experience with us wasn't altogether satisfying and will speak with our staff about your comments to see where we can improve. Thanks for your feedback; if you have something more to add, please feel free to send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 08, 2018

Glad Toni’s back ! Very helpful and friendly staff. After a brief hiatus from this dealership I am glad to be back and that Toni is back too ! Keep up the good work More

by vikki_thebest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ DeGiorgio
December 07, 2018

Ford Service These guys are very friendly and professional. I will continue to have service there. They were very fast and had my car ready as promised. Thx Fra More

by tallenut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Great place to take your car Friendly staff, great service, very thorough on everything he does, he follows through on all services promised Thanks have a great Christmas Holid More

by GDS Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Great customer service I was extremely impressed, on this visit, with the length of time spent on my vehicle. It was quick and painless. Becky was a huge part of making sur More

by SUZANNE.DALLEFELD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Becky in service.
December 06, 2018

oil change Frank was very pleasant, as he always is. Came in for an oil change and an air filter. We also broused at some trucks an d the Bullit mustang More

by DEBBIEA6062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Diaz
December 06, 2018

Would of liked employees to be in better mood The employees could have been in better moods. I only got $2,000 for my Chevy Suburban. The computers were down so I couldn't sign my contract so I ha More

by andreahpateras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don New, David Montang, Shaun Ivancic, Sallye Shaddix
Dec 06, 2018 -

Ford of Port Richey responded

Andreah, we agree that customers should always be greeted and responded to in a warm and friendly way. We apologize that wasn't your experience with us and we will review your feedback with our employees. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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