
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Prompt, professional,excellent customer service. Very prompt and professional. Customer service is Tops here. Will return and highly recommend Ford of Port Actually I everyone that I came in contact Very prompt and professional. Customer service is Tops here. Will return and highly recommend Ford of Port Actually I everyone that I came in contact with was very nice. More
Service call I have been going to this dealer ever since I purchased my car there. I am very pleased with the service I have received, there is a genuine commitmen I have been going to this dealer ever since I purchased my car there. I am very pleased with the service I have received, there is a genuine commitment to the customers. More
Outlander We had been looking at Kia's but decided to stop in and look at the outlanders. Blake was quick to show us some options in our price range. Everyone s We had been looking at Kia's but decided to stop in and look at the outlanders. Blake was quick to show us some options in our price range. Everyone seemed happy and made sure we were being helped and was willing to answer all out questions. More
Great deal buying a car I had a good experience buying a new car. Kathy was really helpful and knowledgeable. She found the info and products as I requested. She made sure th I had a good experience buying a new car. Kathy was really helpful and knowledgeable. She found the info and products as I requested. She made sure that I accomplished everything I wanted on the sale. She had good customer service approach. More
2017 Explorer Very responsive, and consistent with follow up My advisor was helpful and kept me informed throughout process including his schedule for days he would not be in contact great customer service....un My advisor was helpful and kept me informed throughout process including his schedule for days he would not be in contact great customer service....unfortunately I am only dissatisfied with my 2017 Explorer and amount of times and issues we have had and taken to your service or tarpon springs ford. I do not feel safe in vehicles being 19000 miles and drives like its 70000 miles. I had a 16 model I loved but this model for identical price and sport model (same as last model) the 16 model was more trustworthy and I felt so much safer. The axels were replaced and the ticking noise lessened which it is still there. Do to my health Bill's my credit score dropped but I have perfect pay history. I am looking to get payoff and up to 18 model or even maybe a used truck and car. I have begun getting paperwork together because I truly feel this car doesnt have a long life ahead and I don't even trust to drive to Orlando because we already have been stranded from battery dying when car turned off to get gas and would not restart so ford road serv came and helped. The car Boggs out and we can not find issue because it is not all the time but I am on disability and on remission so I drive 2 ohio every 3 to 4 months I truly feel i have a malfunctioning Ford and hope due to my mand family loyalty and A/Z plan I will be offered payoff with trade for new Explorer Sport with Michelin tires. I hope we can find a way to work this out I can show medical records if necessary for reasons why I need a vehicle I feel safe in not you that only works 50% time. My advisor was wonderful but if this isn't resolved then we may not purchase another Ford my grandmother also has 17 explorer basic model and ger 2012 ran like my 16 and we both wish we would never have bought new. I am financed through Ford with 0% 72 months @700 per month my credit has dropped which I can explain but I do again have perfect payment history on everything More
Advisor great, Tech not so much Advisor was pretty good but the tech that worked on my vehicle not so much! Left my engine oil cap off and insisted the car stalled on him because of Advisor was pretty good but the tech that worked on my vehicle not so much! Left my engine oil cap off and insisted the car stalled on him because of my plugs and wires. I was having no issues until after my car was in the shop!! Car stalled at the red light again then again at the car wash you are so lucky it didn't stall on 19 and end up getting hit! I open the hood to find my oil cap just laying there allowing all sorts of debris and crap get into my engine because your flunky tech didn't double check his work! Also $1500 for Valve cover gaskets, oil pan gasket and plugs and wires is beyond ridiculous!! I got the same parts for $176 bucks and will do it myself. Absolutely ridiculous I had to deal with this crap trusting your dealership to properly take care of my vehicle! Tj the service manager took care of me and made things right so props to him! More
Fun!! Had a great time. Nicole and Kirby made the experience fun. I really didn't want a new car. I only went in because I thought I was the winner of th Had a great time. Nicole and Kirby made the experience fun. I really didn't want a new car. I only went in because I thought I was the winner of the $2500. But, I wasn't....... but I made out anyway. Needless to say, I plan that this is my LAST car purchase. More
2018 Ford Escape Robert was excellent. No hassle, easiest transaction I ever made. Everyone was courteous and concerned about our experience at this dealership. Smo Robert was excellent. No hassle, easiest transaction I ever made. Everyone was courteous and concerned about our experience at this dealership. Smooth and easy. Love the car!! More
We’re not clear on pricing. I was out of town while my vehicle came in for a recall and ended up spending miscellaneous amount of something that didn’t necessarily n on pricing. I was out of town while my vehicle came in for a recall and ended up spending miscellaneous amount of something that didn’t necessarily need to be repaired. More
Great service! Frank was very nice and accommodating. Service was completed in a reasonable time. Need better snacks for vending machine though. Should be healthier Frank was very nice and accommodating. Service was completed in a reasonable time. Need better snacks for vending machine though. Should be healthier choice available. Or sandwiches. More