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Ford of Port Richey
Port Richey, FL
7,927 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey!
We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have.
We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience.
When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas:
We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,927 reviews
June 28, 2018
Great Service Have had my Ford's serviced here for over 15 years. I have always received excellent help from Steve Wollak. He goes out of his way to be sure that Have had my Ford's serviced here for over 15 years. I have always received excellent help from Steve Wollak. He goes out of his way to be sure that I ( all customers ) are satisfied with the service provided. Steve is a great asset to the service department. More
by LJL123
Employees Worked With
June 28, 2018
Awesome Service Friendly staff Steve Wolack is awesome , professional workers work done quickly competitive prices on most services. Only disappointed by new policy Friendly staff Steve Wolack is awesome , professional workers work done quickly competitive prices on most services. Only disappointed by new policy that trucks aren't getting washed after service come on guys spend 300 dollars and not even a wash please change this. It's a deal breaker for me. More
by FARMERFRANKO
Verified CustomerEmployees Worked With
June 27, 2018
good experience over all This is the third truck I've purchased from you. Second from Bud Monday. He did a great job and was even fun to deal with. Nice guy. This is the third truck I've purchased from you. Second from Bud Monday. He did a great job and was even fun to deal with. Nice guy. More
by Carl123
Employees Worked With
Ken Sidana, Bud Monday, Travis Moll
June 27, 2018
Sales I've been pondering for months on doing this review and have finally decided to do it...I bought an F250 from Ford in Port Richy and my salesman was M I've been pondering for months on doing this review and have finally decided to do it...I bought an F250 from Ford in Port Richy and my salesman was Mike Black.... At the time I thought he was just another run of the mill salesman, now after some time I must say Mike has become a part of my family... this freaking guy calls me every month just to check in and make sure I was as happy as I was when I bought it... I feel he strives to make a relationship and really cares about how you feel after the sale.. If you are in the market for a new car please do yourself a favor and make a new friend with Mike..he truly cares about what you want and not what needs to be sold... To be bunt his only mission is to make you happy. More
by Chrisd103
Employees Worked With
June 27, 2018
Bought new SUV My visit to Ford of Port Richey was not the first time, we have been repeat customers since 2003. On this particular day we came in to see Mike Black My visit to Ford of Port Richey was not the first time, we have been repeat customers since 2003. On this particular day we came in to see Mike Black ( he and I keep in contact via texting), He knew what I wanted, he was right there to assist me in my decision. I only deal with Mike Black and have for a long time now. We also have a 2015 F150 but thought it was time for a second vehicle. I chose a 2018 Ford Escape. I explained to Mike exactly what I wanted, and he made it happen. He, along with Mike and Travis worked with me and I appreciate all they did. They are there for their customers. Mike Black is and will always be my go to guy and I have recommended him to others including my son who was a die hard Dodge man, now drives a Ford F150. I will go no place else, as your dealership is tops in my book and the people I deal with are professional, fun, knowledgeable, courteous, and there for their customers!! More
by SUNGODDESS0327
June 27, 2018
Kept our vacation on track! Obtained replacement parts and completed service in a timely manner. They were helpful in obtaining a Rent-A-Car. They were professional and courte Obtained replacement parts and completed service in a timely manner. They were helpful in obtaining a Rent-A-Car. They were professional and courteous and I was well taken care of . More
by Jaywarren
Employees Worked With
June 27, 2018
Personable and Informed Tech Angel was very knowledgeable and explained the issue and possible resolution. As always, John the service representative kept me updated and got Tech Angel was very knowledgeable and explained the issue and possible resolution. As always, John the service representative kept me updated and got me in and out as quick as possible. More
by JKEZWORKS
Employees Worked With
Tony Jones
June 26, 2018
The salesman I was working with was not knowledgeable on the I didn't care for the finance manager Melvin I felt pressure to buy the extended warranty company extended warranty and he didn't work with me on gett I didn't care for the finance manager Melvin I felt pressure to buy the extended warranty company extended warranty and he didn't work with me on getting me a better deal on that was put my payment back up to where I wasn't comfortable with making my payment More
by Mr white
Employees Worked With
Melvin finance manager the young lady that helped me was the first day on the job
June 26, 2018
Pushed toward a brand I wasn't interested in I initially went into this dealership wanting to buy a new (or used) Ford SUV. I had made an appointment a couple days prior to showing up. When I arr I initially went into this dealership wanting to buy a new (or used) Ford SUV. I had made an appointment a couple days prior to showing up. When I arrived, I was immediately met by someone who works for their sister dealership, the Mitsubishi dealership right next door. The salesman was very courteous and asked what I was looking for. I told him in no uncertain terms that I was looking for a midsize SUV, and that I had an appointment with someone. He asked if I had considered a Mitsubishi, and I said that I preferred to stay with the Ford brand. He went to find the person I made an appointment with, and when he returned he informed me that she was in a meeting, and said he could help. I let him know that I was fine waiting for the individual I had scheduled an appointment with, and he left. The person I made the appointment with showed up five to ten minutes after our scheduled meeting time, and promptly passed me off to another saleswoman (Trudy, who was fantastic). Trudy initially showed me a couple different SUVs that I was interested in. She also took my vehicle that I was trading in to their assessor. She worked with a couple individuals, who's names I didn't catch. After showing a couple of Ford SUVs, one of the salesmen pulled up a Mitsubishi SUV, and asked me if I wanted to take a look at it. He further told me that it would better fit the monthly payments that I was trying to keep, whereas the Ford that I was considering would be more expensive. A few days after making this purchase, I had the opportunity to speak with the general manager for the dealership. I was initial very upset with the way that the sales floor employees ended up selling me the Mitsubishi. Ken, the GM, explained to me that (in a nutshell), the sales floor should have explained to me some of the intricacies of how a bank approves a loan on used vehicles versus new vehicles. He further explained to me how that works, and why sales continued to come back to the new Mitsubishi, rather than the used Ford that I was looking at. All-in-all, despite some initial communication failures by the sales staff, I'm happy with the new car I purchased, and I'm extremely pleased with the deal that I got for trading in my vehicle (it was significantly more than I expected to get). I think that the sales floor team could perhaps improve on their communication skills, and be more open about what's going on when there's a customer that's actively trying to make a purchase. The days of making a hard sale are in the past - today's generation needs to feel trust and have confidence in their purchases, and more importantly, in the company and individuals they're making that purchase from. More
by deltran
Employees Worked With
Trudy, Felix,, Angela McCracken, Ken Sidana, Travis Moll
June 25, 2018
Oil change I deal with Steve in Service.... wouldn't deal with anyone else. He is so busy but still provides a timely and great service experience. I hope the d I deal with Steve in Service.... wouldn't deal with anyone else. He is so busy but still provides a timely and great service experience. I hope the dealership knows how valuable he is to their Service Department! More
by nepeter54
Employees Worked With
