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Ford of Port Richey
Port Richey, FL
7,958 Reviews
There are many different dealerships out there, but only one give you a buying experience that puts you in the driver's seat - Ford of Port Richey!
We believe in a no-pressure sales philosophy. You will never be pushed into a deal or a car you aren't comfortable with. In fact, we don't even bring up paperwork talk until you are 100% ready and we have answered any and all questions you may have.
We also believe in full transparency. There are no hidden fees, catches or gimmicks. We always give you our best price upfront and show you exactly where every dollar comes from. When there are no surprises, there's no need for stressful haggling. You get what everyone wants: a fun car-buying experience.
When you're ready to see for yourself the different experience we provide, stop on by! We proudly service the following areas:
We are excited to see you! Come in today to Ford of Port Richey - the dealership whose No. 1 priority will always be YOU.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,958 reviews
May 31, 2018
Great service Excellent, friendly, timely and thorough service. Steve noticed the car was in need of additional work, he contacted me with the details and provided Excellent, friendly, timely and thorough service. Steve noticed the car was in need of additional work, he contacted me with the details and provided pricing before doing the job. I was able to leave my car and go to work without worrying. More
by jmresto78
Verified CustomerEmployees Worked With
May 30, 2018
Ongoing terrible experience All went well with sales person. When we we go into sign papers Omar never once said a figure on any of the he extras being added. Later when we reali All went well with sales person. When we we go into sign papers Omar never once said a figure on any of the he extras being added. Later when we realized what had happened, we returned and some of the extras were taken off. But not to our satisfaction. A month later our sticker for our tags were sent and a partial check issued to finance company. Key replacement was not included not the sales tax that we had to pay for these extras. After checking paperwork, the finance company had been given the wrong total. $77.00 more than the sales receipt stated. This has been a nightmare having to deal with this company. I am ready to turn it over to the Better Business Bureau and to turn this over to my attorney. All we want to do is together a coldest price for our car and pay it off before more finance charges are ,accused. More
by painter, Herman 3
Employees Worked With
Omar Leak, Kathy Temple
May 30, 2018
Excellent Very professional and courteous sales and finance associates. Service was also a pleasant experience as well. Follow up phone calls were a pleasant su Very professional and courteous sales and finance associates. Service was also a pleasant experience as well. Follow up phone calls were a pleasant surprise. I will definitely recommend this dealership to friends and family. More
by lkl312
Employees Worked With
Angela McCracken, Jim Mobius, Travis Moll, Robert Wessel
May 30, 2018
To say it was disorganized would be a compliment After having a pretty decent purchase experience at Ford of Port Richey, I stopped in to make an appointment to have the A/C looked at, as it just wou After having a pretty decent purchase experience at Ford of Port Richey, I stopped in to make an appointment to have the A/C looked at, as it just would not keep up with the stifling Florida heat. Instead of making the appointment, the service writer immediately put me in touch with the service manager, who had a tech come out and test the air temp at the vent. The temperature was well within the appropriate range, so the manager said there was not much else he could do, as the fan operated at all speeds and the temp was right. I suggested that maybe something had gotten into the fan, as the air just didn't blow very hard, even though we could clearly hear the fan at high speed. He said "no", and just said that it was very hot here in Florida, basically that the current level of cooling was all I should expect. I went home, did some simple YouTube searches, and found a filter that was COMPLETELY clogged in the A/C system. So much for the "Certified" used car myth. When I called to let the service manager know, he never came to the phone, so I hung up after 10 minutes or so. My only other experience with the service center was when I used my *free* oil change given to car purchasers to introduce us to the service department. My oil change, which I was told I could wait for, took over 3 hours. When they finally called me, first they argued with me about the cost, despite this being discussed ahead of time, then they put me into the wrong vehicle...one that looked exactly like mine...but the wrong one nonetheless. I complained, and they asked me for a "redo" as they were changing management in the service dept. I agreed... My third and last experience with Ford of Port Richey's service department was when i went back for my second attempt at my free introductory oil change. I was assured that it would be completed within 30 minutes, probably less. They also asked if I would like to purchase a new air filter, which I said yes to. Over two hours later, my car was delivered to me with fresh oil...and a dirty air filter. Needless to say, I WILL NOT be back. More
by michael shaw
Employees Worked With
i do not remember the young lady's name in service
May 30, 2018
Great service advisor, Steve Wollak My service advisor, Steve Wollak always goes above and beyond for me. He’s the reason I continue to go to Ford of Port Richey. My service advisor, Steve Wollak always goes above and beyond for me. He’s the reason I continue to go to Ford of Port Richey. More
by babbott3
Employees Worked With
May 29, 2018
Friendly buying experience I really don’t like buying a car and they helped make this a pleasant experience throughout the entire process, thank you for your professional treatm I really don’t like buying a car and they helped make this a pleasant experience throughout the entire process, thank you for your professional treatment More
by Chuckjacob49
Employees Worked With
Josh Foster, Jeff Leathers, Heather Lane
May 29, 2018
Excellent experience Excellent staff and very helpful sales team finance team and an over all just great experience. I bought 4 cars in the last year from this dealership Excellent staff and very helpful sales team finance team and an over all just great experience. I bought 4 cars in the last year from this dealership More
by bliumfeldas06
Employees Worked With
Josh Foster, Bud Monday
May 29, 2018
Tire repair I was in and out fast and they checked my records to see that I had tire coverage. There was no charge and everything was completed to my satisfaction I was in and out fast and they checked my records to see that I had tire coverage. There was no charge and everything was completed to my satisfaction. More
by RLEMON8958
Employees Worked With
May 29, 2018
F150 purchase Your staff did what they could to get a good deal after some negotiations and we used the x plan from a friend who had retired from Ford , Your staff did what they could to get a good deal after some negotiations and we used the x plan from a friend who had retired from Ford , More
by NEEDH24
Employees Worked With
Jeff Leathers, Michael Acord, Travis Moll
May 29, 2018
Good enough It was an okay experience. Nothing fantastic, nothing terrible. It was good enough because we knew what we wanted. I feel the pricing was misrepresent It was an okay experience. Nothing fantastic, nothing terrible. It was good enough because we knew what we wanted. I feel the pricing was misrepresented, and nowhere in the descriptions of the rebates and 0% interest rate does it say that it is either/or. More
by dlkriley
Employees Worked With
Jeff Leathers
