
Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Blind leading the blind So I go up there for a free oil change (free because they screwed up last time but that's another story). While I'm there, the service rep suggests a So I go up there for a free oil change (free because they screwed up last time but that's another story). While I'm there, the service rep suggests a tire rotation because I haven't gone my tires rotated yet (14,000miles) and I say ok. She said it's $20. So after an hour I go searching for my truck and see it's on the side of the building come back to the front and the lady said it's done. The teller says $30. I paid it but kept saying I thought she said $20, maybe I heard wrong. So I drive home and when I get out I notice the scuff mark that was on my front left tire before is still there. I investigate further and my back tires have zero 'rounding' on them-remember I've never rotated them. So clearly they weren't rotated. Called up and although they never completely admitted not doing them, the lady said they would come pick my truck up, rotate the tires and fill up my tank (admission of guilt). i called back the next day and asked for a refund instead since I didn't want to spend 3-4 hours without my truck for a service that should have already been done. a different girl on the phone was like sure we can refund the rotation, that'll be $20.... More
Awesome Ready to do anything and everything to take care of you got us in out as quickly as possible! Great attitudes from everyone involved! Great people! Ready to do anything and everything to take care of you got us in out as quickly as possible! Great attitudes from everyone involved! Great people! More
Changed their ways I had very bad visits to this dealership but they changed a lot of their personnel and have gotten better. They have continued to stay on the good si I had very bad visits to this dealership but they changed a lot of their personnel and have gotten better. They have continued to stay on the good side with me. More
Top Notch I am more then pleased with the kind, the care that was rendered to me yesterday. Wuth a new staff, I was greatly impressed. No one made me feel s I am more then pleased with the kind, the care that was rendered to me yesterday. Wuth a new staff, I was greatly impressed. No one made me feel stressed or pressured. No one converged on me as we pulled into a parking space as had been the case in the past. The vehicle that was chosen, the color is perfect for me. It is easy to drive and very easy to get in and out of. Something I struggled with in my other vehicle. I really can't say enough about how I was treated and my son was treated yesterday. I can't say thank you enough. I know that we will enjoy this vehicle for a long time to come and I will be more than happy to recommend Ford of Port Richey to my friends. My only regret is that I don't know all the names of the great folks who assisted me. Thank you and Happy 4th of July! 🇺🇸 More
Great Service Good customer service. Prompt service by staff. I am fairly new to this dealership but they seem to go out of their way to make a good relationship. Good customer service. Prompt service by staff. I am fairly new to this dealership but they seem to go out of their way to make a good relationship. More
Service department is great! Service always done on time, and on the money. Service reps are knowledgeable, and friendly. Gives you some piece of mind knowing that you can trust Service always done on time, and on the money. Service reps are knowledgeable, and friendly. Gives you some piece of mind knowing that you can trust these folks! More
Oil change Listen I bought my truck had small issues with it no biggy but when I called to have it service in at7:15 out by 9:00 good service only complaint I ha Listen I bought my truck had small issues with it no biggy but when I called to have it service in at7:15 out by 9:00 good service only complaint I have is the operator transfer to service department cut off every time , Steve got my truck back to me quick ! as it being a work truck thanks Steve! More
Great Service Have had my Ford's serviced here for over 15 years. I have always received excellent help from Steve Wollak. He goes out of his way to be sure that Have had my Ford's serviced here for over 15 years. I have always received excellent help from Steve Wollak. He goes out of his way to be sure that I ( all customers ) are satisfied with the service provided. Steve is a great asset to the service department. More
Wonderful Experience Dealing with Tony resulted in just about the best experience I've had when buying a new vehicle. He's a patient listener who understood my wants and Dealing with Tony resulted in just about the best experience I've had when buying a new vehicle. He's a patient listener who understood my wants and needs and delivered with the right car for me. More
great fast and complete service Always pleasant to deal with and all questions are answered to the best of their ability. No games just good honest service. I wouldn't go anywhere el Always pleasant to deal with and all questions are answered to the best of their ability. No games just good honest service. I wouldn't go anywhere else for service More