Ford of Port Richey

Basic service A 940am appt for oil change and tire rotation that got done at 11:17am....a little long. Also there's a lot of enjoyed turn around and no one notifies A 940am appt for oil change and tire rotation that got done at 11:17am....a little long. Also there's a lot of enjoyed turn around and no one notifies the customers of changes. Disappointing. More

Excellent! My whole experience with a Ford of New Richey was excellent. My sales lady Shawna was top notch. She did everything she could to help keep this car a My whole experience with a Ford of New Richey was excellent. My sales lady Shawna was top notch. She did everything she could to help keep this car a surprise for our Daughter’s graduation. Thank you so much for everything! Omar was very helpful. And patient with all our questions, thank you! More

Transmission Service The service diagnosis was clearly explained, a loaner vehicle was available, the status updates were communicated timely, the interior was detailed ni The service diagnosis was clearly explained, a loaner vehicle was available, the status updates were communicated timely, the interior was detailed nicely, the cashier was friendly and the weekday evening hours were appreciated. More

Nice and easy It was very easy to get everything I needed done and the staff was extremely helpful and nice. Wouldn’t mind going back to have more work done. It was very easy to get everything I needed done and the staff was extremely helpful and nice. Wouldn’t mind going back to have more work done. More

Everyone was very helpful and professional. I was very surprise of personal attention that everyone was given. That personal touch and understanding goes a long way. I would definitely recommend I was very surprise of personal attention that everyone was given. That personal touch and understanding goes a long way. I would definitely recommend this dealer to friends. More

Oil change The prices went up used to be 19.95 for oil change and tire rotation. Now its 39.95 for the same thing! Ridiculous! When i asked the service advisor a The prices went up used to be 19.95 for oil change and tire rotation. Now its 39.95 for the same thing! Ridiculous! When i asked the service advisor abiut it he said oh we've changed management twice in the last year! I might be going to Flameer ford in spring hill after this. After tax and other fees almost $50 for an oil change! I used to pay around 25. Otherwise a good experience. More

Great experiance Service adviser Franklin Johnson took great care to explain the services performed , cost and time needed. Visit was pleasant and hassle free. Great j Service adviser Franklin Johnson took great care to explain the services performed , cost and time needed. Visit was pleasant and hassle free. Great job by all. More

Service Very Helpful in coordinating my warranty repair and the Dent Dr service. Even was helpful on the rental car whil my vehicle was getting Serviced. Mr. Very Helpful in coordinating my warranty repair and the Dent Dr service. Even was helpful on the rental car whil my vehicle was getting Serviced. Mr. Kidd did a great job with everything. Thanks More

Excellent Service I cant say enough about Donna (service mgr).. She was very helpful from the very beginning ! Always had an answer to every question I asked and did ex I cant say enough about Donna (service mgr).. She was very helpful from the very beginning ! Always had an answer to every question I asked and did exactly what she said she was going to do to my truck. I would definitely recommend coming here for service to anyone! Well organized shop and very clean, also very helpful mechanics! Also, a huge thank you to Robert Wessel my salesman for getting everything lined up for me and going the extra mile ! Hes a good man in my book ) Thank you! More

Excellant..quality people Everyone when our of their way to make the deal Got financing issues cleared... Took their time..found the options I wanted.. Gave me good value on Everyone when our of their way to make the deal Got financing issues cleared... Took their time..found the options I wanted.. Gave me good value on my trade ..set up appointment time More