Ford of Port Richey

They really suck They told me they hit 4 banks trying to get a better i terest rate than the one got I got from my bank already. Actually they hit my credit at over 20 They told me they hit 4 banks trying to get a better i terest rate than the one got I got from my bank already. Actually they hit my credit at over 20 places. According to my credit report. They kept adding things on like extra minths interest and payment dollars which looked minute but in the end was over 7000.00 more than what I intended to spend. When I told them no I wouldnt do they acting like a bunch of little xxxxxxx the sales person was the worst. I think his name was scott. He had a hissy fit he might as well have started crying acting like that. If I didnt know better I would say he stomped off like a twoyear old. My daughter was there shes only 9 she said she would have been embarrassed to act like he did and shes a kid. Do not go here. There are many other dealerships around. Oh and they would not give me my keys back so we could eat. After being there over 4 hours I asked for my keys several ti.es and finally when I asked someone else I got them. I should have never gone back but I did. I will never make that mistake again. Dont letthe sales person bully you into spending more money than you want just because they waste away your whole day. They are bullies. There should be robots in their place so people dont have to deal with them hounding you following you around annoying the crap out of you. I hate car sales men and this place only made it 10 times worse. Do not shop here More

Unwilling to fix car just purchased Purchased a used vehicle from Scott Clarke 23 days ago. Took to mechanic, the front boot is cracked, called Scott and he said I am out of luck since I Purchased a used vehicle from Scott Clarke 23 days ago. Took to mechanic, the front boot is cracked, called Scott and he said I am out of luck since I didnt purchase a warranty. He told me the only thing they check on their used cars is safety issues I have a cracked boot with my mechanic says my steering and my axle will fail eventually I guess that's not a safety issue He said he would have a manager call me it's been 2 days. So I called this morning and spoke to Steve the manager, when I told him what Scott said he proceeded to hang up on me accusing me of cursing at him when what I said was Scott told me I am out of LUCK, very nasty man, refused to help, would not do business with them ever again. I am going to have to repair my car for $620 that they should be responsible for. BUYERS BEWARE!!!! More

Worst experience I have ever had! Terrible experience. First I had an appointment and when I get there ivan told me they can't do some of the things I had my appointment for. Then they Terrible experience. First I had an appointment and when I get there ivan told me they can't do some of the things I had my appointment for. Then they recommend I get my belts replaced so I did and of course they messed those up and I had to come back (they made them too loose). Then when I called to tell them they messed my car up with the belts they said they could give me a ride home no problem and pick me up. I waited over 45 minutes and my service person Steve forgot about me and I had to remind him I was waiting. I called to see if my car was done and I got hung up on and passed around three times. Ivan said he would be here to take care of me on Thursday and I get here and he is off for the day. Why couldn't he just tell me that? He told me to come to him bc he knew the situation. Steve was trying to help fix it but was so busy he was short with me and forgot about me. More

Returning Customer I just bought my 2nd car from Domingo Hernandez and I couldn't be happier. The staff do a great job trying to fit you into a vehicle you can afford an I just bought my 2nd car from Domingo Hernandez and I couldn't be happier. The staff do a great job trying to fit you into a vehicle you can afford and love. I will definitely continue to see Domingo for all my future cars. More

torture to finish the sale Mike Black was fantastic to work with. Being in the room with two guys shoving service plans down your throat and making your wife think the car coul Mike Black was fantastic to work with. Being in the room with two guys shoving service plans down your throat and making your wife think the car could be in the shop every week due to computers on the car. After an hour you would sign anything just to get out. More

BEST DEALERSHIP - GREAT SALESMAN We purchased an automobile from Ford of Port Richey and our experience was fantastic mainly because our salesman, Cody Clark and co-worker Jason liste We purchased an automobile from Ford of Port Richey and our experience was fantastic mainly because our salesman, Cody Clark and co-worker Jason listened to what we needed and what we were looking for. Cody made some suggestions which benefited us and we found the perfect car. Cody and Jason went out of their way to make us comfortable and did everything possible to make us happy customers. I would highly recommend ford of Port Richey and must also say all the employees were very friendly. More

Trade a truck in for another one I traded my truck in for another one and I just received a phone call (02/09/2016) they never payed the other truck off and is 16 days pass due now. T I traded my truck in for another one and I just received a phone call (02/09/2016) they never payed the other truck off and is 16 days pass due now. They promised a $250.00 referral fee and it was hard to get this out of them. it took over a month and a call to the manager. If this late payoff affects my credit score I will sue ford I promise you on this. More

we were ripped of for $8000.00 then mocked by employees we traded in our 2013 mustang on a 2013 hyundai, thinking it would be eaiser for me to get in, and out of due to my stroke. after about a month we had we traded in our 2013 mustang on a 2013 hyundai, thinking it would be eaiser for me to get in, and out of due to my stroke. after about a month we had to travel to ny due to my father in laws passing. this was of a course a horrible trip because of his death, but this hyundai just made it that much worse. horrible road noise to were you cannot here each other talk, horrible ride, hydroplaning in the rain (very scary) etc...so we went and ask our friendly neighborhood ford dealer to help us out. oh yeah, they were they ready! they offered us $8000.00 less for the car that we bought from them 6 weeks earlier...and charging full blown sticker price on a new ford...on top of that they strung us along for weeks, saying they were working on it...horrible experience, rude employees... i thought i was going to have another stroke from trying to deal with these people. so once again the little guy gets screwed...i hope we can get some help from the BBB More

employee review Mike Black. Who is a great salesperson, sold us on a F150 when we had stopped in to get an oil change. He worked hard to get us a great deal. We woul Mike Black. Who is a great salesperson, sold us on a F150 when we had stopped in to get an oil change. He worked hard to get us a great deal. We would recommend the dealership and Mike to anyone that is interested in a vehicle. Everyone we came in contact with at the dealership were great and helpful. More

Incredible Team We recently purchased a new car and can't say enough about how positive the experience was. Mike Black was so great to deal with, not your typical car We recently purchased a new car and can't say enough about how positive the experience was. Mike Black was so great to deal with, not your typical car salesperson stereotype. He was very knowledgeable about the car and willing to go above and beyond to make sure we got the car we wanted at a fair price. We have purchased many new cars in the past but have to say this was the best car buying experience we've had. We will highly recommend Mike and the sales team to friends and family. More