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Ford of Port Richey - Service Center
Port Richey, FL
4,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,603 Reviews of Ford of Port Richey - Service Center
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April 10, 2022
Service manager did not listen to me. I brought my truck in to have a computer programmed and the computer couldn’t be programmed. The part was wrong for the truck. That was Napa’s fault I brought my truck in to have a computer programmed and the computer couldn’t be programmed. The part was wrong for the truck. That was Napa’s fault and it happened twice. After the first time they tried, the service manager did a diagnostic on the truck and confirmed that the original computer was indeed at fault then proceeded to charge me. He also said he wasn’t going to charge me for the failed attempts to program the wrong computers. The 3rd computer was preprogrammed for the vin of that truck and was successful. To my surprise I was charged 3 times even after he said he wouldn’t charge me. I was also charged for the diagnostic which was not authorized by me which confirmed what I originally told him which was the original computer was the problem. Very deceiving and unethical business practice and this dealership will never get a recommendation from me. More
by Davidwnitz
Verified CustomerEmployees Worked With
April 10, 2022
Very good service department. The service advisor Rayann goes above and beyond service expectations will come back for future service The service advisor Rayann goes above and beyond service expectations will come back for future service More
by Micah
Employees Worked With
April 10, 2022
Overall experience was amazing. Amanda was knowledgeable and went above and beyond to seal the deal. Amanda was knowledgeable and went above and beyond to seal the deal. More
by D_A_LOWERY
April 10, 2022
Good service and friendly people service rep was give me updated info on my truck updated info on my truck More
by LINCOLNLORD
April 09, 2022
I showed up needing a new battery and was taken care of right away. All of the stuff that I dealt with were great and very helpful! right away. All of the stuff that I dealt with were great and very helpful! More
by geminiandlilg
Employees Worked With
April 09, 2022
We traveled over 1500 miles and needed service. Frank helped us The car was fixed before we continued our trip Frank helped us The car was fixed before we continued our trip More
by burkep995
Employees Worked With
April 09, 2022
Do not want to write. Thought service was too high. Had oil changeg with fuel filter at dealer I purchased vehicle from and it was only 250.00. Thought service was too high. Had oil changeg with fuel filter at dealer I purchased vehicle from and it was only 250.00. More
by Appcity1
Employees Worked With
April 08, 2022
Always have a great experience with my service advisor who does exactly what he states. who does exactly what he states. More
by millerpatricia398
Employees Worked With
