Ford of Port Richey - Service Center

I like your service usually always get me in right away and I think that's great and I think that's great More

I always get great service when I come in for an oil change it always costs me a small fortune because they catch things that happen to need fixing before anything else can happen change it always costs me a small fortune because they catch things that happen to need fixing before anything else can happen More

I always take my car to your dealership, you do a great job employees are courteous helpful an friendly. Coffee an donuts are very nice. job employees are courteous helpful an friendly. Coffee an donuts are very nice. More

This service center is staffed with unknowledgable service advisors whose only job is to upsell every customer that comes in. As with other dealers who will check your fluids, Air pressure and basic s service advisors whose only job is to upsell every customer that comes in. As with other dealers who will check your fluids, Air pressure and basic safety while you have an oil change- this dealer cannot be bothered. For a dealer who wants to sell every car buyer their service package, the service is sub par at best. More

Nathaniel has been the BEST Service Advisor that I’ve ever worked with! His compassion and empathy for the customer is unmatched! He follows up when he says he will, he goes above and beyond to take ca ever worked with! His compassion and empathy for the customer is unmatched! He follows up when he says he will, he goes above and beyond to take care of his customers, and he is a tremendous asset to Ford of Port Richey! More

Worst experience I ever had. Set an appointment had the proper advisors name. Called parts department to make sure they will have the part. Confirmed the night before. Showing up Set an appointment had the proper advisors name. Called parts department to make sure they will have the part. Confirmed the night before. Showing up to my appointment in a brand new car that I just bought from was greeted unprofessionally and they didn’t have the appointment in the book or the part More

I had excellent service. They kept me in the loop and in a timely manner. They kept me in the loop and in a timely manner. More

Slow! ! 2 hours 10 minutes for a standard oil change!! Much took long!! Nobody said anything about being late... ! 2 hours 10 minutes for a standard oil change!! Much took long!! Nobody said anything about being late... More

Awesome very actively in updates with my vehicle. Customer service was excellent. No blind side information. Ford dealership in New Port Richey recommend offers how to keep my vehicle safe on road. Customer service was excellent. No blind side information. Ford dealership in New Port Richey recommend offers how to keep my vehicle safe on road. Thanks to all that had a hand in keeping my vehicle up-to-date service. More

Did not get a carwash after my oil change , maintenance light not reset and did not get a call back from Nathaniel Rodriguez tech . Still waiting since about around 1 pm today. light not reset and did not get a call back from Nathaniel Rodriguez tech . Still waiting since about around 1 pm today. More