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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,604 Reviews

4,604 Reviews of Ford of Port Richey - Service Center

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March 01, 2022

Always a great experience when visiting the service department at Ford of Port Richey. Nathaniel is a wonderful service advisor & trust him with my truck with all my service needs. More

by binda.cloud
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Mar 04, 2022 -

Ford of Port Richey responded

Thank you for trusting Ford of Port Richey.

February 28, 2022

Excellent service, my service rep Frank was incredibly informative and attentive to my service needs. I would most definitely recommend them. More

by mcgraj01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Ford of Port Richey responded

Thank you for your review. Thank you for choosing Ford of Port Richey.

February 28, 2022

Love working with Steve. I can always trust the outcome. He always is concerned for my safety. He has been my service agent since I bought the car from you on 2010. Thankyou More

by MBELINA1
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Ford of Port Richey responded

Steve is a valued member of our service team. He and the rest of the service team thank you for your review, and thank you for your business.

February 27, 2022

They fixed my car and were very good about explaining things for me. Ii appreciated how thorough they were. The work was finished on time and they texted me More

by KGOODNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Ford of Port Richey responded

Thank you for your review and thank you for choosing Ford of Port Richey.

February 26, 2022

I came in for a check engine diagnostic and when I was waiting in the lobby a salesman walks up to me and tells me that the repair is more than the vehicle value. So I got embarrased and said should I buy More

by camlander04
Recommend Dealer
No
Employees Worked With
Unknown
Mar 04, 2022 -

Ford of Port Richey responded

We apologize for the way the cost of repairs were presented to you. We welcome all makes and models, regardless of year and in many cases, the higher mileage vehicles get our staff more excited than the newer stuff. We do like to see those types of vehicles go the distance, so when they come in for service, we make it a point to be accommodating. We hope to see your vehicle back in for service, we are here for whatever it may need. Thank you for choosing Ford of Port Richey.

February 25, 2022

Great service -arrived and was waited on within minutes -fixed the reason I went there - happy I chose that dealership . More

by Sknoopie
Recommend Dealer
Yes
Employees Worked With
Rayann Church
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Asturi
Feb 25, 2022 -

Ford of Port Richey responded

We are happy you chose us as well. Thank you for trusting Ford of Port Richey.

February 25, 2022

Very pleased with the efficiency in which my recall situation was address. Everyone I dealt with in the service area was very courteous and professional More

by chchas8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shandler
Feb 25, 2022 -

Ford of Port Richey responded

We appreciate you taking the time to share your experience with us. We thank you for trusting Ford of Port Richey with your vehicle and look forward to exceeding your expectations the next time.

February 25, 2022

Steve the assistant service manager was great he kept our vehicle a extra day to insure a accurate assessment of the problem. The tech went over and above to diagnose the problem. More

by Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ford of Port Richey responded

We are happy to hear that you enjoyed your experience with us. We appreciate you choosing Ford of Port Richey. Thank you for your business.

February 24, 2022

Great service department. Ask for Steve. Very courteous, helpful, and good knowledge of the product. More

by GOOGOOGREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Ford of Port Richey responded

Steve is one of more experienced service writers and is always around to help! Thank you for choosing Ford of Port Richey.

February 24, 2022

Fast service and great attitudes from the staff. The Waiting area is great and comfortable! More

by Tnimmons93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel "Nate" Gonzalez
Feb 25, 2022 -

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey!

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