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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,629 Reviews
Call Service Center (727) 478-1283

4,629 Reviews of Ford of Port Richey - Service Center

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November 10, 2021

Rayann, my service advisor was EXCELLENT. She was professional, courteous and knowledgeable. She insured my services were performed quickly and kept me informed. Also, the free shuttle service to tak More

by GARYLSTENZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2021 -

Ford of Port Richey responded

That's great to hear that Rayann took good care of you. We value your business and thank you for trusting Ford of Port Richey.

November 09, 2021

Fast excellent service I have no problem bringing my car there again and I’ve purchased several cars from the dealership More

by Dstrobbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drummond, Andres Javage
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Nov 12, 2021 -

Ford of Port Richey responded

Thank you for the review and the continued business. We appreciate you choosing Ford of Port Richey for your repeat business.

November 07, 2021

Didn't check the breaks but did the brake flush. What the heck is that all about? More

by ksampson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayann Church
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2021

I have been there once so far & a mistake was made (on their part) but they made amends. Although it took longer than expected, I appreciated their effort to ensure everything got taken care More

by robvalmiller2003
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
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Nov 08, 2021 -

Ford of Port Richey responded

We never like to hear when a guest has a bad experience. Thank you for at least giving us the opportunity to correct our mistake and making sure you were satisfied.

November 06, 2021

My service manager Steve is very knowledgeable about the needs of my Mustang.My mustang only gets serviced at Ford of Port Richey. I am very pleased. More

by HLIST3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey, we appreciate your business.

November 06, 2021

Friendly service. Frank was our advisor and was very helpful. They really helped us out. More

by pwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Ford of Port Richey responded

We always try to do right by our guests. Thank you for choosing Ford of Port Richey.

November 06, 2021

Everyone was so pleasant and helpful., I even got my car back earlier than expected More

by Ram482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Ford of Port Richey responded

Thank you for servicing your vehicle with us at Ford of Port Richey.

November 06, 2021

Excellent service from time I arrived to my exit. Very professional dealership. I would highly recommend this establishment More

by Jacquelyn Smalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shandler Esquivel Advisor
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Nov 08, 2021 -

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey for your vehicle needs.

November 05, 2021

I received prompt service and a thorough report, including a complimentary car wash. Everyone was friendly & courteous. More

by dsmith1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Drummond
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Nov 08, 2021 -

Ford of Port Richey responded

We are happy to provide all our guests with Free Lifetime Carwashes. We are glad you enjoyed your experience. Thank you for choosing Ford of Port Richey.

November 05, 2021

Very happy to be service with this ford company looking to get other mustang just have to find the right one thanks for your time car service of my 1992 Ford Mustang lx. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2021 -

Ford of Port Richey responded

We are always happy to service that classic Mustang. The people in service love to see stuff like that. Thank you for trusting Ford of Port Richey with your Mustang.

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