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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,629 Reviews
Call Service Center (727) 478-1283

4,629 Reviews of Ford of Port Richey - Service Center

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October 16, 2021

My Son Tony got a oil change, he was pleased with the oil change.Great work.guys More

by HTGRNDPA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2021 -

Ford of Port Richey responded

Glad we could get Tony squared away. Thank you for choosing Ford of Port Richey.

October 16, 2021

A little bit of a wait but not too bad for an oil change really an unbeatable price thank you see you again More

by JEFFERYDEHART746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Scripture
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2021 -

Ford of Port Richey responded

We are happy to have your business. Thank you for trusting Ford of Port Richey to get it done.

October 16, 2021

I’ve always been very pleased with the Service Department. They are prompt, attentive to my needs and do a good job. And always very professional !!! More

by JFORD9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shandler Esquivel, Nathaniel "Nate" Gonzalez
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Oct 16, 2021 -

Ford of Port Richey responded

Thank you for your continued business with Ford of Port Richey.

October 13, 2021

Car done on time and work completed. Dealership convenient to my house and we did buy the car there. More

by JODAN1326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 15, 2021 -

Ford of Port Richey responded

We love to hear when our customers service the vehicle they purchased from us here. Thank you for purchasing and servicing your vehicle at your local dealer, Ford of Port Richey.

October 12, 2021

Appointment was on time and service advisor , Nathanial, was great . Worth the trip from Largo More

by rcioce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
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October 11, 2021

Service department worked hard to get our vehicle repaired, we had no appointment. Courtesy driver was very helpful. More

by dma1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drummond
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Oct 15, 2021 -

Ford of Port Richey responded

Happy to hear you had a pleasant experience with our service team. The courtesy shuttle is always available. Thank you for servicing your vehicle with Ford of Port Richey.

October 11, 2021

Polite service manager quick service I'm generally pleased with all of the staff I had to deal with More

by ejchristianson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2021

Auto technicians need better training or more of a watchful eye over their work. 3 different times I've had to take my vehicle back after they have done maintenance on it. More

by froggy1746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayann Church
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Ford of Port Richey responded

We apologize for the experience. We strive to exceed expectations with everyone. We will forward this information to our team so we can continually improve.

October 11, 2021

Nathaniel was great to work with! He helped explain everything well and provided all of the key answers needed to then get the service done (and efficient). More

by clarkn1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
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October 10, 2021

Great service! Personable staff, very helpful, no pressure. Frank our service guy was knowledgeable, and a pleasure to have assist us! Will definitely recommend!! More

by florida4pack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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