Ford of Port Richey - Service Center

Steve is very efficient and very courteous. David he’s very pleased with the Ford dealership. We would definitely defer customers to you. very pleased with the Ford dealership. We would definitely defer customers to you. More

Pleasantly surprised at services, courtesy, and cost.Everyone was helpful and Rayanne Church explained everything to me. cost.Everyone was helpful and Rayanne Church explained everything to me. More

I want thanks national and nick Ford for helping me with this issue i had with my truck they did best for me Ps I went Karl flamer because I was traveling and the truck overheated and Richard ser this issue i had with my truck they did best for me Ps I went Karl flamer because I was traveling and the truck overheated and Richard serra said I was not covered and said I need to call and find out there # he refused to so I call Ford of Port richey and your guys let him know I was cover so that's when I asked him to call for a car at enterprise and he refuse to . that's when call Ford of Port richey your solve my problems let's them know thanks More

Had a 9 30 appt for a recall,oil chnge , ck brakes. Ws told it wouldbe ready by 2pm. Not hearing anything I caled at 5 30 pm and was told they are having a problem getting the break pads and thr mechanic told it wouldbe ready by 2pm. Not hearing anything I caled at 5 30 pm and was told they are having a problem getting the break pads and thr mechanic goes home at 6pm . Next day I called at 1 30 pm and ws told there having aproblem with the bit that turns. The disk . Said they would give me a loaner car and I would need my license and insurence card. Getting there at 3 30 they wanted a credit card which I did not have on me. So the service advisor Steve Wallak went a nd got my car and I left with only the oil change being done in 2days of having my car. Needless to say I will not be buying or having my car serviced at this delership. I have never been treated this bad by any other service advisor in my life and im 75 years old . More

Everything went very well and Adrianna did a great job.. She listened to what I was looking for and brought up a new 2020 with 34 miles on it and I bought it. She listened to what I was looking for and brought up a new 2020 with 34 miles on it and I bought it. More

Rayann was great. Honest and thorough. Communicated the technicians findings and suggested necessary services. Also made me aware of things vehicle may need in the future technicians findings and suggested necessary services. Also made me aware of things vehicle may need in the future More