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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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August 11, 2021

Happy with my services at Ford port Richey. Caden was responsive and a pleasure to work with. I will be back for my next service. More

by brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden
Aug 14, 2021 -

Ford of Port Richey responded

Thank you for the feedback. We appreciate the opportunity to earn your business.

August 10, 2021

Caught a nail in the side of my tire while traveling. No appointment, I pulled in and got a new tire. Donuts and coffee while waiting. Thanks guys More

by MARY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drummond, Andres Javage
Aug 10, 2021 -

Ford of Port Richey responded

Thank you for the review Mary

August 08, 2021

Outstanding service from this guy always takes care of me, even when I schedule at the last minute. Always informative about what service is needed More

by ACCESSLOCKSEVICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Ford of Port Richey responded

We welcome to opportunity to serve you and all our guests. Thank you for the wonderful review!

August 06, 2021

I have had my focus recalled twice and clutch problems twice. Steve was very helpful, knowledgeable and friendly. The work was done on time and seems to have fixed the problem. More

by deborah.miller1
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Ford of Port Richey responded

We are happy to hear that Steve was able to help you Deborah. If you need anything down the road, Steve and the rest of the team are here to help you.

August 06, 2021

Most appreciated the friendless and attitude shown. Hopefully we’ll have no more problems, however if we do, Andres Javage will be the service technician, that we will request. More

by Garrel White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Javage
Aug 14, 2021 -

Ford of Port Richey responded

Thank you for the review Garrel. Should you need anything in the future, Andres and the rest of the team are here to assist you.

August 05, 2021

Problem was solved one the same day I was treated very professionally and I appreciated was very much and would definitely go back again for any reason More

by Margaretsmith614
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Catin
Aug 14, 2021 -

Ford of Port Richey responded

Thank you for the review. The team here at Ford of Port Richey appreciate your business.

August 02, 2021

I was provided excellent customer service and the service manager made sure that I understood all my options and my charges for the service that was performed More

by ivan1954
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. Communication is key and I am glad Steve Wollak was able to take care of you! We appreciate you ivan1954!

August 02, 2021

Anytime that one of my vehicles need service I always call Ford of Port Richey. The Service Advisors always take the time to listen to my needs and schedule a time for service that is convenient. More

by JLSHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. So Glad Ryann Church and Frank Johnson treated so well and thank you for your business JLSHEEKS.

July 30, 2021

Port Richey Ford has Great customer service and vehicle service. Would recommended to any Ford owner and will be back for future service or needs. -A.H More

by A.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Jul 31, 2021 -

Ford of Port Richey responded

We thank you for the review and look forward to serving you in the future!

July 30, 2021

My family and I have been using this dealership for the past eight years and have been pleased with all contacts. Service, financial, management and sales More

by RS2554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Jul 31, 2021 -

Ford of Port Richey responded

Thank you for the kind words! We value your continued business!

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