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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,687 Reviews

4,687 Reviews of Ford of Port Richey - Service Center

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August 02, 2021

Anytime that one of my vehicles need service I always call Ford of Port Richey. The Service Advisors always take the time to listen to my needs and schedule a time for service that is convenient. More

by JLSHEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. So Glad Ryann Church and Frank Johnson treated so well and thank you for your business JLSHEEKS.

August 02, 2021

I was provided excellent customer service and the service manager made sure that I understood all my options and my charges for the service that was performed More

by ivan1954
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Ford of Port Richey responded

My name is Terald Hopkins, I am General Manager of Ford of Port Richey. I would like to thank you for taking the time to give us feedback. Communication is key and I am glad Steve Wollak was able to take care of you! We appreciate you ivan1954!

July 30, 2021

Port Richey Ford has Great customer service and vehicle service. Would recommended to any Ford owner and will be back for future service or needs. -A.H More

by A.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Jul 31, 2021 -

Ford of Port Richey responded

We thank you for the review and look forward to serving you in the future!

July 30, 2021

My family and I have been using this dealership for the past eight years and have been pleased with all contacts. Service, financial, management and sales More

by RS2554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Jul 31, 2021 -

Ford of Port Richey responded

Thank you for the kind words! We value your continued business!

July 29, 2021

Took advantage of my wife. Told her brake job would be $1900. She told them your crazy. She might pay half that. As she knows how to fix them herself. Man came back 5 min later and said we can do the job More

by ORBITALZOASIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Governale
July 28, 2021

Kayden was a great service advisor I told them what I needed and they exceeded my every expectation they had a ride for me to get home and pick me up with no problem and everything was done as expected More

by jdr0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden Giguere
Aug 23, 2021 -

Ford of Port Richey responded

Kayden and the rest of the team at Ford of Port Richey thank you for servicing with us.

July 28, 2021

I like that I was treated with respect. Steve Wollak from the service division made sure that I understood the service that needed to be done and that I understood my options. More

by ivan1954
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Ford of Port Richey responded

We appreciate the feedback. Steve is a great guy. We look forward to future business with you.

July 24, 2021

I WAS IN AND OUT OF THE SERVICE DEPARTMENT IN A VERY SHORT PERIOD OF A THE SERVICE DEPARTMENT REPRESENTATIVE HAD PROMISED AND I WAS TREATED WELL. More

by NLPD112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Aug 23, 2021 -

Ford of Port Richey responded

We are glad you chose Ford of Port Richey for service. We look forward to serving you in the future.

July 23, 2021

I was able to schedule appointment at my convenience. Came after work, service complete in a timely matter and out the door. Rayann was friendly and helpful. More

by Teretha9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayann
July 23, 2021

Did a decent job. Windshield and rear window were left with a heavy haze on them. Rear headrests weren't re installed. Took too long. More

by hbazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez very knowledgeable , Andres Javage
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