Ford of Port Richey - Service Center

Steve Wollak is great man fast and all the time smile face . Steve work hard and finisht job for my ford f 150. Thank you Steve face . Steve work hard and finisht job for my ford f 150. Thank you Steve More

I made my appointment online but after arriving at the dealership I was informed the advisor that was selected for me was no longer working there. The advisor I did see, Caden, was very courteous and my dealership I was informed the advisor that was selected for me was no longer working there. The advisor I did see, Caden, was very courteous and my appointment was still kept More

In and out fast. No waiting. They even washed my truck for me. Came in and hardly had time to relax and my truck was done for me. Came in and hardly had time to relax and my truck was done More

Very professional from beginning to end. Toni Governale was exceptional...she listened to me and worked hard to meet and exceed my unique situation. I would want her working in my company and I’m sure she was exceptional...she listened to me and worked hard to meet and exceed my unique situation. I would want her working in my company and I’m sure she makes Ford proud! More

1:20 appointment for oil change. 2:45 vehicle still parked outside waiting. Asked the assistant manager for my keys and left. This dealer is off my list along with Ford. parked outside waiting. Asked the assistant manager for my keys and left. This dealer is off my list along with Ford. More

We brought our car in for service and Nathaniel was our service rep. He was very helpful, polite, knowledgeable and informative. He always called and kept in touch to let us know what was going on with our service rep. He was very helpful, polite, knowledgeable and informative. He always called and kept in touch to let us know what was going on with our vehicle. In the future, we will always make our appointments with Nathaniel. More

Seems to be very deceptive about how they do business in sales,financial and now I find out there service department will try and get extra work that is priced way out of reason. Make sure you don't purchas sales,financial and now I find out there service department will try and get extra work that is priced way out of reason. Make sure you don't purchase one of there extended warranty offered at finance. It's a rip off. Just saying! More

Pretty happy with the service but I drove off with 1 lug-nut missing on all four wheels. And had no idea until Nathaniel with service called and let me know that he order locking lug nuts for me due to lug-nut missing on all four wheels. And had no idea until Nathaniel with service called and let me know that he order locking lug nuts for me due to me not having a lug nut key since I bought the vehicle. More

Was pleasantly greeted by Toni. Had “The Works” for my Escape completed in about one hour and the cost was civered by my Rewards program. Escape completed in about one hour and the cost was civered by my Rewards program. More