Ford of Port Richey - Service Center

We are very satisfied with the service here. Toni has provided excelent customer service. She has worked with us trying to solve our Sync issues. provided excelent customer service. She has worked with us trying to solve our Sync issues. More

I have always been treated with quality care. The online set up for service appointments needs to be scrapped! It does not work. It puts undue and unfair treatment of your service personnel to accommodate c set up for service appointments needs to be scrapped! It does not work. It puts undue and unfair treatment of your service personnel to accommodate customers who assume they made a confirmed appointment More

They checked every issue that I had and even called my warranty company to see if they covered something I was wondering about. They treated me like a friend not a customer. warranty company to see if they covered something I was wondering about. They treated me like a friend not a customer. More

Once again, Nathaniel Gonzalez did a great job taking care of me. He met me at my car when I pulled in and quickly completed the check in paperwork. I don't think it should take over 2 hours to complete care of me. He met me at my car when I pulled in and quickly completed the check in paperwork. I don't think it should take over 2 hours to complete an oil change and check and rotate the tires. Maybe because it was Saturday? More

Service manager Steve is extremely available and informative. I am extremely happy that he identified warranty covered items for repair and saved us a ton of money. informative. I am extremely happy that he identified warranty covered items for repair and saved us a ton of money. More

My service advisor did a great job and she wore a face mask some other advisers didn’t and the seating in the waiting area was way to close mask some other advisers didn’t and the seating in the waiting area was way to close More

Excellent experiance this time, had my repairs done in about two hours. Fast, friendly and repair expertly handled. Toni was very good to work with. Thank you. about two hours. Fast, friendly and repair expertly handled. Toni was very good to work with. Thank you. More

Great service department. Fast work and comfortable waiting area. My wife and I also had coffee for free and watched TV. What else could you want during a service call. waiting area. My wife and I also had coffee for free and watched TV. What else could you want during a service call. More

Everyone was very professional and made me feel like I was important to them. I waited for my device at the dealership and the waiting room was clean and a good temperature. was important to them. I waited for my device at the dealership and the waiting room was clean and a good temperature. More