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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,713 Reviews

4,713 Reviews of Ford of Port Richey - Service Center

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November 13, 2020

Frank is the best, got me right in with no appointment, if he goes I go with him. Even got a free car wash, keep up the great work. More

by yourprolandscaper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Very fast thorough service. Both Frank and Steve very efficient. Just had oil change but was in and out in less than an hour. Thanks More

by lindinov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

I went in for an oil change and to have 2 unusual noises looked at. Got a call not long after and was told I needed to come back in to see the issues. Came back in and was given a $3,000 quote for repai More

by Chrispopp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kidd
Jan 01, 2021 -

Ford of Port Richey responded

Chris, we are very sorry to hear that you had this experience with us. We always want to know when our customers have a good experience, but we need to know when they don't. We value your feedback and will forward it to our team.

November 12, 2020

I went in to get my SUV detailed. They did a nice job on the detail and the price was fair. I'll get it done more now that I know where I can take it that's reasonable and does a good job. They also have a More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Scripture, Toni Governale, Nathaniel "Nate" Gonzalez, Ben Brewin, Nick Drummond
November 11, 2020

Very friendly staff. They get us in and out fairly quick. Good service. The only complaint would be no night service hours. It would be nice to have one or two nights. More

by JEFFREYBOLT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Ford of Port Richey is amazing and Chuck is one of the best and only person that I would have touch my truck. His knowledge is the best and I recommend your dealership because of him. More

by Ford4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
November 10, 2020

John Kidd has been my service manager since we transferred in 2017. Professional, attentive & detailed. Rare to find a service location where I feel staff is actually on my side. Ford NPR gives More

by JMCOX2061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carmack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kidd
November 10, 2020

A very good service explain what are we going to do how much time it was going to take very satisfied John service was very helpful More

by FRANKFLMAZDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

John kidd is the man to see when you need any service done to your vehicle. Always kept in the loop by the team. Price matched my tires. Awesome work. More

by SPRAGUE_DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
November 10, 2020

The service department at Ford of Port Richey is excellent. My service advisor Steve Wollak is great. He always try to solve your problems as quickly as possible. More

by EHART2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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