Ford of Port Richey - Service Center

I was in for an oil change and brake check. From the gentleman who opened the car door for me to the wonderful gentleman that checked me out I was treated with friendliness and courtesy. This is a very gentleman who opened the car door for me to the wonderful gentleman that checked me out I was treated with friendliness and courtesy. This is a very good dealership in comparison to others I have dealt with. Thank you for a good experience More

Steve was honest and up front with everything. I asked for additional information on truck accessories and it was provided by the end of my service. for additional information on truck accessories and it was provided by the end of my service. More

This was my fifth return visit to have my truck serviced at the dealership. They’ve always treated me was superior customer service and listen to what I had to say and satisfied all my needs. John the servi at the dealership. They’ve always treated me was superior customer service and listen to what I had to say and satisfied all my needs. John the service manager is wonderful to work with and it is always a pleasure to bring my vehicle there for service. They’re always prompt and courteous. More

My Engine light came on, so I stopped without an appointment and they took care of me. Very courteous and professional! Great service, highly recommend them appointment and they took care of me. Very courteous and professional! Great service, highly recommend them More

Service manager Nick Drummond is amazing - handled everything from a side mirror, tires and oil change. Peace of mind knowing your being taken care of and not price gouged. everything from a side mirror, tires and oil change. Peace of mind knowing your being taken care of and not price gouged. More

Toni's a fox and so is John.Always feel taken care Toni's a fox and so is John. Always feel taken care of. John sorts it all out, I just have to show up with my beater. Toni's a fox and so is John. Always feel taken care of. John sorts it all out, I just have to show up with my beater. More

Other that the slight increase of cost from my out the door quote of $319. I'm extremely happy with my service. Tire size incorrect. I asked for the correct tires size when I called. I was quoted slig door quote of $319. I'm extremely happy with my service. Tire size incorrect. I asked for the correct tires size when I called. I was quoted slightly more than other places I called, but the service at Ford previously made me confident with scheduling. Once completed I was told about the difference in price of tires, but told the original quote was matched. The out the door price was $360. I did not complain. More

Well went in at 230 for a scheduled oil change that was supposed to be 39.99 was told i didn’t make an appointment an that they would squeeze me in well that took almost three hours then they tell me it ca supposed to be 39.99 was told i didn’t make an appointment an that they would squeeze me in well that took almost three hours then they tell me it came out to 53 an someone change wont be coming back! More

Frank did an excellent job taking care of my needs. I never even had to tell him my name, I usually work with Steve W, but Frank knew exactly who I was immediately. Anthony my salesman from 3 years never even had to tell him my name, I usually work with Steve W, but Frank knew exactly who I was immediately. Anthony my salesman from 3 years ago passed by when I was waiting and remembered my name, the sale and the truck, even recognized me with my mask on. Keep up the great work team. Yall are rockstars! More

Great Service again. My advisor Toni keep me posted with everything. I have a choice to go to any Ford Dealer and I choose NPR Ford. everything. I have a choice to go to any Ford Dealer and I choose NPR Ford. More