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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,598 Reviews

4,598 Reviews of Ford of Port Richey - Service Center

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August 20, 2020

Toni Was awesome she was polite professional efficient made the whole experience very easy than you for the great experience we will use you again More

by Dawnnscott6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
August 20, 2020

Always a pleasure too bring my truck in. The staff is very helpful and happy. I have never had a bad experience. Happy happy happy 😀 More

by ARIPEKAGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Well I guess I will have to go back to the dealership. They put the wrong sticker on my car windshield. My car has 94000 miles on it they said next oil change is 320,782. I know that the place was busy. More

by lbadbuoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Brewin
August 19, 2020

I'm new to town and wasn't sure how it would be at a new dealership. Super nice folks! Check in and out was easy. Waiting area is neat and clean. I really appreciate the shuttle service! More

by galileo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
August 18, 2020

As usual all the guys were very helpful and courteous. Steve got me in and out without any hassle. Got in a clean freshly service truck! More

by CHAMAKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Scripture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Governale, Nathaniel "Nate" Gonzalez, Ben Brewin, Nick Drummond
August 17, 2020

Always a great experience working with their service dept / Steve Wollak. Even during the pandemic they try to accommodate their clients. Thank goodness they do loaners as well. More

by JASON.GATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

Just overall excellent knowledge and workmanship. Service was courteous and prompt. Appreciated the courtesy ride back to my home. Service was completed before the expected time More

by athomas541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lanzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2020

The service department is great. I can’t stand the sales department. Really you need 25 words minimum? Minimum? That’s really stupid. Why do you want to annoy your customers? More

by cl1859
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2020

Excellent service. In for a recall. Gave me a loaner vehicle. Very attentive and I felt really comfortable there. It was my first time there. More

by Parkellsteve
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
August 15, 2020

The cost to replace an engine air filter was twice as much as an oil change. Not very happy about that. I could have replaced for $10. Next time that’s what I will do. Only reason Steve get a three I sta More

by RUZZOP
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
3.0
This rating includes all reviews, with more weight given to recent reviews.
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