Ford of Port Richey - Service Center

Once we were able to get essential parts (steering) for my “new” truck delivered due to the “COVID-19” close down of many manufacturing companies ... “Ford of Port Richey” was able to work me in fairly qui my “new” truck delivered due to the “COVID-19” close down of many manufacturing companies ... “Ford of Port Richey” was able to work me in fairly quickly to assure me that my truck was safe to drive ... as that was my biggest personal safety concern ... More

Frank is an excellent person to work with. He kept me in the loop throughout the process! My 2019 Platinum DRW LOOKS AND DRIVES LIKE NEW! I would and will recommend Ford of Port Richey! the loop throughout the process! My 2019 Platinum DRW LOOKS AND DRIVES LIKE NEW! I would and will recommend Ford of Port Richey! More

Oil change and warranty issue on backup camera. All was handled well by Toni. They had to order new camera and installation was completed on a timely basis. handled well by Toni. They had to order new camera and installation was completed on a timely basis. More

Service was good. Had the guy out checking vehicles in wipe some greasy fingerprints off my door and literally stood there for 10 minutes waiting to get cashed out while he sat and xxxxxxxxxxx with someon wipe some greasy fingerprints off my door and literally stood there for 10 minutes waiting to get cashed out while he sat and xxxxxxxxxxx with someone on one of the benches. I literally had to walk over there to get his attention and ask if my car was ready. He said he didn't realize my car was done Why else would my car be there. Ain't they supposed to run your car through the car wash when its done. If so That wasn't done either. I very easily could have taken it to my shop to have it serviced but didn't because I bought it at this dealership and had a sense of loyalty. Having second thoughts now. More

I didn't receive a report or was I told anything about engine maintenance as clause in my receipt I didn't notice this clause until I got home Please advise me. engine maintenance as clause in my receipt I didn't notice this clause until I got home Please advise me. More

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Ben Brewin, my service advisor, was awesome! He made me feel like a valued customer. Will return for future service! Highly recommend for anyone looking for great customer service. feel like a valued customer. Will return for future service! Highly recommend for anyone looking for great customer service. More

Good service Steve great service representative. I was given a nice loaner Price was high for repairs. I will return when Ford repairs needed. Waiting Rea clean well supplied Every one wore masks. given a nice loaner Price was high for repairs. I will return when Ford repairs needed. Waiting Rea clean well supplied Every one wore masks. More

My service person was Frank, and he was very thorough in explaining my inspection report. With his personality and professionalism, I can see him being Service Supervisor or Manager if he isn’t already! explaining my inspection report. With his personality and professionalism, I can see him being Service Supervisor or Manager if he isn’t already! More

Best service department i have ever dealt with.Toni Best service department i have ever dealt with. Toni was very helpful and took care of all my issues i had with my truck I would recommend th Best service department i have ever dealt with. Toni was very helpful and took care of all my issues i had with my truck I would recommend this service department to everyone. Thank you More