Ford of Port Richey - Service Center

I went in to get a recall done and was surprised to find out that my brakes and tires needed attention (I received a letter by mail). I have had a couple tires replaced and a transmission rebuilt by other c out that my brakes and tires needed attention (I received a letter by mail). I have had a couple tires replaced and a transmission rebuilt by other companies but nothing was mentioned about these issues. I was further surprised by the fact that when I heard a squealing from the tires when I had made a turn that 3 out of the 4 tires were set to 25 psi, the low one was at 15psi. I now carry a tire gauge in my glove box and will check my tires every single time I get my car serviced. More

Always use this dealers service department because Steve Wollak. Great to deal with and honest about what needs done to my vehicle, fixing it right the first time. Wollak. Great to deal with and honest about what needs done to my vehicle, fixing it right the first time. More

Took my car in there for the passenger airbag recall. First time they brought it out the ac vent wasn’t pushed back in and my middle counsel had no power and the cigarette charging port came all the way First time they brought it out the ac vent wasn’t pushed back in and my middle counsel had no power and the cigarette charging port came all the way out of its houseing I called and they said to bring it back in on Tuesday, Tuesday my car sat there all day with nothing done to it . They dated they needed to order a part. Trip number 3 I dealt with a new employee who didn’t talk to me like I was trying to get free work on my car and actually got them to fix the main reason I had to bring my car back in there. It was an absolute joke to the first guy I talked too and he could not take accountability for the mistakes there workers made. Instead I lost time in my week and money because I had to Uber to and from because I could not wait for their transport home. Needless to say that will be the last time I take my car to this location. I should not have to argue about broken parts on my car after this company was the only one to touch it. I don’t need free labor but I’m also not going to pay someone else for your xxxx ups. More

John with Service was spot on, very helpful and responsive, polite and professional I would recommend him to anyone who needs service at Ford, thanks responsive, polite and professional I would recommend him to anyone who needs service at Ford, thanks More

So much better then last year because I feel you have employed better people. The folks now are kind, knowledgeable and so helpfull. Thank you. employed better people. The folks now are kind, knowledgeable and so helpfull. Thank you. More

The dealership is very generous in offering the pick up and delivery service especially for ‘senior citizens” during this time of crisis when our age group is targeted to be most at risk. The Ford employe and delivery service especially for ‘senior citizens” during this time of crisis when our age group is targeted to be most at risk. The Ford employee who came for my vehicle was extremely polite and professional which was appreciated . Thank you again for going above and beyond! More

I have had my truck there 4 times for the same issue still havent fixed it. They told me repairs would be around 2800. I have checked other dealerships in the area and same repair cost would be around 1 still havent fixed it. They told me repairs would be around 2800. I have checked other dealerships in the area and same repair cost would be around 1400. I will never go back to Port Richey ford again . This was there last shot with me. Just so glad I didnt purchase any of my trucks from this horrible Dealership.really sucks cause I truly believe in keeping my money locally. I will never recommend or purchase anything from again. More

Always a pleasure scheduling and communicating with the team at Ford of Port Richey! Always happy with their service as well! We didn’t buy here, but we always come for services, and our next purchase is s team at Ford of Port Richey! Always happy with their service as well! We didn’t buy here, but we always come for services, and our next purchase is sure to be here! More

Toni Governalle rocks. I’ve gotten nearly oil services ce done there with her since 08. Always a pleasure to deal with. Will be back when needed. done there with her since 08. Always a pleasure to deal with. Will be back when needed. More

As usual ford of port Richey service department was a pleasure to deal with. Work was done timely and at a fair price. Tiny service advisor was helpful and knowledge. pleasure to deal with. Work was done timely and at a fair price. Tiny service advisor was helpful and knowledge. More