Ford of Port Richey - Service Center

Does the Service Manager ever take a break! Travelling...Needed Oil Change...Matched me with my Ford dealer (out of State) in about 15 seconds..and Steve was VERY busy. Took care of an outstandi Travelling...Needed Oil Change...Matched me with my Ford dealer (out of State) in about 15 seconds..and Steve was VERY busy. Took care of an outstanding recall I was unaware of. Make an appointment, or just drop the car off unannounced; You will get taken care of! More

Nathaniel in service was great. Checked on a price for a 2019 f150. Can't figure out how the out the door price was higher than sticker price with year end incentives. 2019 f150. Can't figure out how the out the door price was higher than sticker price with year end incentives. More

I love this dealership because of the great service, which includes the shuttle service to and from the appointment. They also have a nice waiting room. which includes the shuttle service to and from the appointment. They also have a nice waiting room. More

Steve Wollak is the most humble experience service advisor. He always takes time to understand your concerns first before making a decision. He takes his job extremely serious. I am hoping that this r advisor. He always takes time to understand your concerns first before making a decision. He takes his job extremely serious. I am hoping that this review can reach out to someone at headquarters, so that Steve Wallok will be notice for his hard working dedication towards his employment at Ford of New Port Richey. Thank you Marc Anthony Rodriguez More

Service It is not necessary to read any reviews. My experience with Steve Wollak In the Service Department is my reason to use the Port Richey Ford dealer. It is not necessary to read any reviews. My experience with Steve Wollak In the Service Department is my reason to use the Port Richey Ford dealer. He is professional, always on time with scheduled appointments -- makes one of life chores as pleasant as possible. More

WENT FOR SERVICE ON MY TIRES GREAT IN AND OUT IN LESS THAN A HOUR SERVICE FRANK JOHNSON IS FIRST CLASS GOOD TO HAVE HIM THERE A ASSET TO FORD KEEP HIM AROUND. GREAT IN AND OUT IN LESS THAN A HOUR SERVICE FRANK JOHNSON IS FIRST CLASS GOOD TO HAVE HIM THERE A ASSET TO FORD KEEP HIM AROUND. More

Excellent Steve does a great job with every customer Work was done on time. However they broke the wheel lock when trying to take it off. So they are going to order me some new wheel locks. But other t Work was done on time. However they broke the wheel lock when trying to take it off. So they are going to order me some new wheel locks. But other than that everything was good. More

Amy was very focused on me and my vehicle. She made me aware of things that I was going to need to do in the future for my vehicle with approximate time frames. She is a great employee. aware of things that I was going to need to do in the future for my vehicle with approximate time frames. She is a great employee. More

From the moment that I called to inform the customer service representative that my car was bring towed there to the moment that I picked it up, I knew I had made the right decision by having my car rep service representative that my car was bring towed there to the moment that I picked it up, I knew I had made the right decision by having my car repaired there. Nathaniel was my service representative and he kept me informed with every detailed as to what had to be done and if I was in agreement. He was also very informative, courteous and accommodating to make sure that I had the best experience possible. I highly recommend this dealership and specially my service representative, Nathaniel. More

will not return for service We've had these folks care for our car for 2 years, no problems. Now over 2 days i tried to schedule an oil change.. a no brainer, right? It took 2 da We've had these folks care for our car for 2 years, no problems. Now over 2 days i tried to schedule an oil change.. a no brainer, right? It took 2 days and 4 phone calls to still NOT be able to get an appt. This was the most frustrating experience i've had with any service dept. From not being able to talk to a service rep to schedule an appt, to being told someone would call back, no one did, then to be lied to that they tried and my phone was busy. The # they had is a cell # and it goes to voicemail if another call comes in. This was the final straw..Don't bother.. they apparently have more important stuff to do than take care of their customers. More