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Ford of Port Richey - Service Center
Port Richey, FL
4,597 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,597 Reviews of Ford of Port Richey - Service Center
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December 09, 2019
Awesome From the time I arrived to the time I left everyone was very helpful and the wait was not long at all the only concern is the car wash needs to be fix From the time I arrived to the time I left everyone was very helpful and the wait was not long at all the only concern is the car wash needs to be fixed seems to always be broke no ones fault but maybe time for a new one More
by tracierossell
Verified CustomerEmployees Worked With
December 07, 2019
Great Customer Experience Nathan was awesome. Very accommodating and knew I was on a time crunch. He was able to squeeze me in and get me out in time! Nathan was awesome. Very accommodating and knew I was on a time crunch. He was able to squeeze me in and get me out in time! More
by Tom
Employees Worked With
Nathan
December 06, 2019
Scheduled service appointment Prompt courteous staff. Vehicle was washed and ready for me in a timely manner. Highly recommended. Well stocked lounge, service and waiting area ve Prompt courteous staff. Vehicle was washed and ready for me in a timely manner. Highly recommended. Well stocked lounge, service and waiting area very clean. More
by ZANDID58
Employees Worked With
Nathaniel Gomez
December 04, 2019
Great Service Nathaniel Gonzalez always makes it very easy to have my Escape serviced. I occasionally cannot book an appointment on line so I give Nathaniel a call Nathaniel Gonzalez always makes it very easy to have my Escape serviced. I occasionally cannot book an appointment on line so I give Nathaniel a call and he sets it up for me. He also keeps me informed of the progress of the service. Nice job! More
by rfo1014
Employees Worked With
Nathaniel Gonzalez, Rebecca
December 04, 2019
Last minute oil change Due to health issues my truck was over mileage for its oil change. I came in to the dealership (fully packed line) and was promptly greeted by a young Due to health issues my truck was over mileage for its oil change. I came in to the dealership (fully packed line) and was promptly greeted by a young man who assured me he would do his best to squeeze me in. In spite of the fact that the service department had a high workload I was out in a reasonable time with courteous service. More
by ZANDID58
December 04, 2019
First service visit after buying a new 2019 Ford Flex Bought my new Flex on 8/30/19 from Ford at Port Richey. Upon purchase dealer scheduled a complimentary oil change, etc had service done on 12/31/19. Bought my new Flex on 8/30/19 from Ford at Port Richey. Upon purchase dealer scheduled a complimentary oil change, etc had service done on 12/31/19. It took almost 2 hours to complete service. No problem with work done, but you would figure that a service scheduled so far in advance, it would not take so long! More
by RUBENFLAN
Employees Worked With
December 04, 2019
Absolutely!!! As usual the service process was quick, organized, and pleasant. Honestly, those three traits are hard to find in a dealership these days. Thank you! As usual the service process was quick, organized, and pleasant. Honestly, those three traits are hard to find in a dealership these days. Thank you! More
by oharage
December 02, 2019
Very simple and easy My engine blew up on my 2016 Ford Fusion. From the roadside service to loaner car ford did a great job!. the mechanic and service manager explained ev My engine blew up on my 2016 Ford Fusion. From the roadside service to loaner car ford did a great job!. the mechanic and service manager explained everything and made it very simple and easy. Thanks Ford of Port richey. More
by loaner1963
Employees Worked With
Toni Governale
December 02, 2019
Rockstar Team Toni Governale and Becky (Miller ?) are always super professional, efficient, fun, and really listen to my transportation needs and vehicle maintenanc Toni Governale and Becky (Miller ?) are always super professional, efficient, fun, and really listen to my transportation needs and vehicle maintenance and service needs. I now live an hour from Ford of Port Richey, but continue to travel because the customer experience is unique and worth the commute. Thank you Toni and Becky for being rockstars under a very challenging and dynamic environment. More
by rhayes3
Employees Worked With
Toni Governale Service Advisor and Becky (Miller?)
December 02, 2019
Waste of time I arrived at my appointment time of 7am. The first appointment of the day. But I was told that people were there before me and I would wait for them t I arrived at my appointment time of 7am. The first appointment of the day. But I was told that people were there before me and I would wait for them to be serviced first. NO, if I am the first appointment mine should be the first car worked on. It does not take 2 hours the change the oil and rotate the tires. Not to mention, the tires were not checked as the pressure was low. Not even sure the were rotated. Over service was extremely slow. I will not do that again at this dealer. More
by edde3
Employees Worked With
