Ford of Port Richey - Service Center

Trusted competent men and women My 2004 Escape is pushing 400000 miles and has only served by FORD.. I am confident that FORD OF PORT RICHEY has trained competent service personnel. My 2004 Escape is pushing 400000 miles and has only served by FORD.. I am confident that FORD OF PORT RICHEY has trained competent service personnel. Of special note is Steve Wollack and all of the team that’s there. It is something said that they are they are a TRUSTED and Competent professionals. More

Recall Job was done in a timely manner with good communication of timeframe. Was given a quiet workspace so I could work while waiting which was very nice. Job was done in a timely manner with good communication of timeframe. Was given a quiet workspace so I could work while waiting which was very nice. More

Service Frank Johnson has been my serviice advisor for several years. He is by far the best I have ever worked with. Again thank you Frank for a great service Frank Johnson has been my serviice advisor for several years. He is by far the best I have ever worked with. Again thank you Frank for a great service experience. More

Friendly inviorment They take care of you as soon as you pull up in the service area. Once they take your vehicle to repair they do the work in as little time as possible They take care of you as soon as you pull up in the service area. Once they take your vehicle to repair they do the work in as little time as possible. Then they fully explain what was wrong and what had to be done. They were all very friendly and courteous to the customers. The service managers are the best. More

60,000 Mile Check Up Steve Wollak was my service advisor. As always, Steve did an excellent job in assessing the services my car needed. I highly recommend Steve Wollak Steve Wollak was my service advisor. As always, Steve did an excellent job in assessing the services my car needed. I highly recommend Steve Wollak to everyone having their vehicle serviced at Ford of Port Richey. Ford of Port Richey is an excellent Ford dealership and I highly recommend them to anyone considering purchasing a Ford product! More

Toni, service writer is amazing!!! We have the greatest confidence in Ms. Toni G our service writer..she explains repairs, costs, etc. Always upfront with you; we won't ever worry about We have the greatest confidence in Ms. Toni G our service writer..she explains repairs, costs, etc. Always upfront with you; we won't ever worry about whats going on with our vehicles when she's involved nor will we go there unless shes there. She is an assett to that dealership, and I hope they appreciate her as much as we do.... More

Above and Beyond! Long story short I once said I wouldn't return to this dealership. After taking over, Mr Hopkins saw that and immediately reached out to me to not onl Long story short I once said I wouldn't return to this dealership. After taking over, Mr Hopkins saw that and immediately reached out to me to not only apologize for the previous service I received but assured he would do whatever it took to make things right. I've been here twice now since purchasing a used daily driver and cannot express what a honor and pleasure it's been dealing with this dealership and Mr. John Kidd in the service department. This past week Mr. Kidd literally went out of his way, completely above and beyond to accommodate the needs of my family and our vehicle making sure things that necessarily didn't need to be done were done to assure we would never go elsewhere ever again. I can promise you this, when we are ready for new vehicles we will definitely be dealing with Mr. Hopkins and Mr. Kidd at New Port Richey Ford. More

Oil change Went in for an oil change. Everyone was, as usual, friendly and helpful. Great dealership! I take all my vehicles here and will continue to do so. Went in for an oil change. Everyone was, as usual, friendly and helpful. Great dealership! I take all my vehicles here and will continue to do so. More

Service check up Very accommodating. Listen to me describe my problem and took care of it. I find Ford of Port Richey very professional and caring at the same time Very accommodating. Listen to me describe my problem and took care of it. I find Ford of Port Richey very professional and caring at the same time More

Good service Frank was honest in what recommendations mechanically needed for my car and made sure to second check past recommendations. Easy in and easy out. Tha Frank was honest in what recommendations mechanically needed for my car and made sure to second check past recommendations. Easy in and easy out. Thank you More