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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,678 Reviews

4,678 Reviews of Ford of Port Richey - Service Center

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February 03, 2019

Pleasantly friendly I always enjoy going there, for oil change or other service, the employees, get right to it. Tell you what's going on or how long it will be, peasant More

by HIDDENMAGYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissy Schoendorf, Shawna Blackwell, Brian Clausen, Doug Gallahan
February 02, 2019

Great place to buy a car Rebecca Miller was so helpful and friendly she knew what she was talking about and did not pressure you to get things you did not need More

by SALLYS0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Miller
February 02, 2019

Took longer than expected and was astounded at the cost . As noted above, almost two hours and $850.00 to replace a headlight on a Ford Explorer - not what I expected on either issue, Toni was great as usual. More

by RVRILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Governale
February 02, 2019

Steve Wollack really takes care of my Excursion I've been using Ford of Port Richey ever since they diagnosed and fixed a problem that 3 other shops could not even diagnose. They do a good job More

by J.HEXTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2019

Busy, but took time for me. The staff clearly had a lot of customers to process, but didn’t make me feel rushed. Additional work was discussed & recommended without being pushy. More

by JLH2LIBERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Ryan Diaz
January 31, 2019

Had appointment for oil change/tirerotation 3 1/2 hours lat Poor Customer service and lack of communication to me why so long for work to be done. Oil changed in street not on rack not all oil drained and put i More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Wollak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Ford of Port Richey responded

This is troubling to hear! We apologize that this was your experience with us and we will look into this right away. Please send us any other details you'd like to share via email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 31, 2019

Great service. Everyone was very friendly and helpful. Scheduling the appointment and follow up was great. And it was a very quick turn around for the repair. More

by clburke81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
January 30, 2019

Transmission problem Toni is great always a pleauser to deal with the staff snd service department.The service center is always on time with repairs and always excellent s More

by cadie92rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni G.
January 29, 2019

Oil change The service took longer than expected When I got home I noticed a small ding on the drivers door that wasn’t there before Not happy with that Th More

by PWREDMOND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

Brian and Davie so nice Brian and Davie were so nice and sweet young men who seemed concerned about what I had to say and knowing I have to have the lift system for the wheel More

by Reedy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Davie Jones and Brian
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