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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,709 Reviews

4,709 Reviews of Ford of Port Richey - Service Center

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November 20, 2018

Excellent Toni was awesome. Got us scheduled and completed quickly. The detail team did an awesome job! We will certainly return for future service and sales. More

by Bogie9289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Leathers, TJ DeGiorgio
November 20, 2018

Just Bought a truck I came in for service on my car and decided to look at trucks. Tristian was the associate that helped me. He knew the vehicles and was to the point on More

by Mattduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian Tucker, Don New
November 19, 2018

1.5 hour oil change with a scheduled appointment Made an appointment for an oil change. Sat there for almost 2 hours. I asked what was the point of making an appointment if you simply just get in li More

by Fordescape
Recommend Dealer
No
Employees Worked With
Juan
Nov 21, 2018 -

Ford of Port Richey responded

We apologize for the lengthy wait and appreciate the insight. We will see how we can improve our wait time, especially for those who have appointments. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 19, 2018

Wheel replacement I had to replace a wheel due to driving over something in the road. Steve Wollak took great care of our car (and us) in a timely manner. As long as we More

by safarisanandjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Good service and communication I went in for an oil change and was notified of several safety recalls that needed to be done on my vehicle. Fortunately they got me an appointment as More

by JoshF2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Great Frank called me when my part came in, I showed up and they installed it. Great service, Frank is awesome, would recommend Ford of Port Richey More

by saltytides
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
November 17, 2018

Juan is #1! Brought my truck in for recalls. Juan explained what and why very well. He set us up for a ride home & pickup when done. Thanks again Juan, you deserv More

by SANDYGATOR52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan!
November 17, 2018

My service Car was serviced promptly. Juan in service is a honest and helpful person. Service dept was very clean I will go back again for service on my car ne More

by RAYMOSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
November 17, 2018

Great Customer Service Frank was very customer service oriented. Got on my request right away and kept checking on the progress. Got me to check out very quickly when servic More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2018

Great Service I am always pleased with service but last time I had a service rep that I didn’t care for, just didn’t trust him. Kind of condescending. This time I g More

by Twinkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky
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