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Ford of Port Richey - Service Center
Port Richey, FL
4,600 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,600 Reviews of Ford of Port Richey - Service Center
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August 22, 2018
Service I took my car for a complimentary oil change I was satisfied and everyone was courteous and helpful I would recommend to my friends and family . I took my car for a complimentary oil change I was satisfied and everyone was courteous and helpful I would recommend to my friends and family . More
by Janet
Verified Customer
August 21, 2018
Fantastic Steve provides excellent customer service! Always with a smile and ready to review what is needed on my car. Even when it's very very busy, Steve is Steve provides excellent customer service! Always with a smile and ready to review what is needed on my car. Even when it's very very busy, Steve is ready to greet you with a smile! More
by ISLANDQUEEN52
Employees Worked With
August 21, 2018
Terrible customer service,poor communication They dont have a low enough scale to rate them. I had my service scheduled for 440pm for my 2015 ford escape, upon arrival my service advisor had alre They dont have a low enough scale to rate them. I had my service scheduled for 440pm for my 2015 ford escape, upon arrival my service advisor had already left and no one confronted me for 20 minutes. Assistant manager helped me to get the car in for the oil change and a/c check up. Then before the car was finished, he left for the day without informing me of anything. I had to initiate the contact with another person to get help and was told they need to keep the car until tomorrow. Then I was told that my 3 year old battery was no good because of some corrosion on the terminal and of course they wanted to sell me a new one. Finally, the next day when I came in pick up my car, they had charged my credit card for $679 on someone else's invoice. WORSE experience ever. PLEASE USE ANOTHER SERVICE CENTER FOR YOUR VEHICLE More
by MLW7775
Employees Worked With
August 21, 2018
Could not fix the problem No charge when they could not duplicate the issue, still have the problem, but they did charge to look at it. Kept my car 4 days. No charge when they could not duplicate the issue, still have the problem, but they did charge to look at it. Kept my car 4 days. More
by Janet Magowan
Employees Worked With
August 19, 2018
Unprofessional The worst place you can go they don’t have a clue what customer service means I gave them a second chance big mistake not going back The worst place you can go they don’t have a clue what customer service means I gave them a second chance big mistake not going back More
by LGSPICES
Employees Worked With
John kids , TJ DeGiorgio
August 19, 2018
Service for 30,000 miles This was the best service I have ever received at this dealership. There was somebody there to acknowledge my arrival right away, my advisor was very This was the best service I have ever received at this dealership. There was somebody there to acknowledge my arrival right away, my advisor was very prompt and there was very little wait time processing my paperwork! More
by KATHY.NPR
Employees Worked With
Damin Barth
August 19, 2018
Excellent service They fixed only what was necessary to be fixed they charge me accordingly to what they had to do very honest good mechanics And my service manager Ste They fixed only what was necessary to be fixed they charge me accordingly to what they had to do very honest good mechanics And my service manager Steve Wollak Courteous and helpful I would highly recommend for the port Richie for service More
by KMFLA53
Employees Worked With
August 19, 2018
Very good! Suspected something was going on with transmission and Steve took care of it. Had me set up for a loaner and did not have me wait for long since i was Suspected something was going on with transmission and Steve took care of it. Had me set up for a loaner and did not have me wait for long since i was just leaving work to take care of my car. More
by EYEDOXIST
Employees Worked With
August 18, 2018
Oil Change As usual, Steve Wollak did an excellent job for me. The wait wasn't long and he had my car ready with the air on. He's the best service mgr. I ever As usual, Steve Wollak did an excellent job for me. The wait wasn't long and he had my car ready with the air on. He's the best service mgr. I ever dealt with!! More
by love my focus liz789
Employees Worked With
August 17, 2018
Quick Joseph was a pro and got me in and out the same day. He's a good man. Very polite and considerate. Thank you very much. Joseph was a pro and got me in and out the same day. He's a good man. Very polite and considerate. Thank you very much. More
by VTEHMACHINETOOLREPAIR
Employees Worked With
Joseph
