Ford of Port Richey - Service Center
Port Richey, FL
4,709 Reviews of Ford of Port Richey - Service Center
F250 platinum I had a Fed ex truck destroy my mirror. Called flammer who I have done there service center. And they wanted me to pre pay for the mirror I tried to p I had a Fed ex truck destroy my mirror. Called flammer who I have done there service center. And they wanted me to pre pay for the mirror I tried to pay with a card and that was not good enough. Steve the service manager ordered it with in 10 minutes of the 4 o'clock window and it was there and installed same day. Steve has taken care of me for over 10 yrs and this is y I will always use port Richey Ford. Thanks Jade with buell Electric! More
Service advisor Steve really knows his job and gets the job done right. I highly recommend you see Steve for your next visit to the service department . job done right. I highly recommend you see Steve for your next visit to the service department . More
Had a recall and they took me in right away. Frank was very good at getting me in and out when I showed up so I could get back to work. When picking my car up Frank had it ready and was very prom Frank was very good at getting me in and out when I showed up so I could get back to work. When picking my car up Frank had it ready and was very prompt on getting me out. The service was done and looks great. I am very happy with everything. More
Wait time for simple services Ok since you can’t get a oil change in less than 1 1/2 hours why don’t you start a road service I’m sure people would sign up for that, simple custome Ok since you can’t get a oil change in less than 1 1/2 hours why don’t you start a road service I’m sure people would sign up for that, simple customer service oil change, tire rotation, filters, windshield wipers replacement, seriously customer service More
Friendly. On time Brought the f 150 in. for oil change .went into service office talked to Tim. And he said we will get you in asap. Latter thay had a small problem wi Brought the f 150 in. for oil change .went into service office talked to Tim. And he said we will get you in asap. Latter thay had a small problem with the filter and Tim came over and told me it might b a little longer. I was very happy he came to tell me good man. Thanks Joe More
Service department Harris did not inform me he would be off the day I pick up my vehicle. Had to wait along time. Ford personnel said no ride I had to wait for husband Harris did not inform me he would be off the day I pick up my vehicle. Had to wait along time. Ford personnel said no ride I had to wait for husband to get home. Larry from ford was available to pick me? More
Don’t waste time making an appointment! Made an appointment for 7AM arrived 6:45 AM checked in with service manager, went into waiting room. At 8:30 went out to check on my car only to find Made an appointment for 7AM arrived 6:45 AM checked in with service manager, went into waiting room. At 8:30 went out to check on my car only to find it in the back parking lot no service done . I was the first and only one at 7 no other customer was there, yes I was upset, called for manager he said he was sorry, and they would complete the service at no cost to me. I agreed and that is why I will return to this service center. Mistakes can be made, More
Pleasant!! Frank was very friendly and on time for my appointment. He told me how long the wait would be and explained what was done to repair the problem upon c Frank was very friendly and on time for my appointment. He told me how long the wait would be and explained what was done to repair the problem upon completion. I Was very satisfied with the service!! More
Above & Beyond I was experiencing a loud rattle from the front end of my Mustang that was driving me crazy. The mechanic worked on it for two days, with no luck. I h I was experiencing a loud rattle from the front end of my Mustang that was driving me crazy. The mechanic worked on it for two days, with no luck. I have numerous after market items installed on the car. They began removing them one at a time until the noise disappeared. It was an after market windshield washer cap, that was rubbing against a support. They relocated the tank downward, problem solved. Thanks for your diligence. More
One Slip Up I took my car in for an oil change and tire rotation and inspection of the tires as I was having a slow leak in one of the tires.before a long road tr I took my car in for an oil change and tire rotation and inspection of the tires as I was having a slow leak in one of the tires.before a long road trip. Since it was close to 30,000 miles they suggested several filters also be replaced. Everything was done quickly. However, soon after starting my trip the tire pressure warning came on. I had to refill the tire several times during the trip until I reached a location to have it inspected and repaired. It turns out there was a rivet embedded in the tire. Good thing I carry an emergency air pump in the car. More