Ford of Port Richey - Service Center

My recent visit to Ford of Port Richey was good. Rayann was, as always, very pleasant and my truck was taken care of quickly. Rayann was, as always, very pleasant and my truck was taken care of quickly. More

I got my SUV serviced and everything went well. Big shout out to Taylor my service advisor. She was very attentive and professional. Big shout out to Taylor my service advisor. She was very attentive and professional. More

oil change went well, I guess. But techs scratched my truck door!! I can provide pictures when the manager responds But techs scratched my truck door!! I can provide pictures when the manager responds More

Everything and everyone was amazing. Garrett made sure I was all set and educated. Appreciated the ride home also when they had to keep the car for a few hours! Garrett made sure I was all set and educated. Appreciated the ride home also when they had to keep the car for a few hours! More

The service was subpar. It took 2.5 hours for service on my truck. When my truck was completed I was direct to the parking lot to get my truck back. I was told there was not It took 2.5 hours for service on my truck. When my truck was completed I was direct to the parking lot to get my truck back. I was told there was not any where else to put it. I went out to my truck and found that it was still in drive. My truck had never been put in park. I got into my truck and started to check the fluid levels. I was only given 1/2 tank of DEF fluid. I also noticed that my computer had not been reset after the oil change. I took it back to the service department and showed the advisor. He went and got another container of DEF fluid and put it into my truck. While driving home my driver rear hub cover fell off. Yes, the tires were rotated and apparently not put back on correctly. I purchased my truck from Ford of Port Richey and expect more. I had some work done to it. A few weeks ago later and found out when Ford of Port Richey put my electric running board on they left an exposed wire under my truck. I am very disappointed in Ford of Port Richey and will not be bring my truck back. More

I worked with Kendall In the service dept. He was one of the best service agents I have worked with in the last few years. He was one of the best service agents I have worked with in the last few years. More

We brought the car in for an oil change knowing that the car needed to be fixed because the car was bucking. We spent 6 hours at the shop and the car is still bucking. We paid $477. The car still bucks. car needed to be fixed because the car was bucking. We spent 6 hours at the shop and the car is still bucking. We paid $477. The car still bucks. I am extremely unhappy with the work that was done on our car. Debi Scola More

This was my first time at this dealership as we live in Homosassa Fl and have been going to Flammer ford - now Spring Hill ford and heard from a friend that the service and prices were better at ford of po Homosassa Fl and have been going to Flammer ford - now Spring Hill ford and heard from a friend that the service and prices were better at ford of port Richey More

My experience with the dealership was excellent. The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with my purchase and answered all my questions thoroughly. I would highly recommend them to anyone looking for quality service. More

Went to the dealer Mike Black because he had just sold us the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but i the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but it might have been some module which might have been under a recall, but they fixed it. Didn't like leaving the truck overnight after just getting it, that was sad, but it was fixed and we are glad!! More