Ford of Port Richey - Service Center

My experience with the dealership was excellent. The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with The staff was professional, attentive, and made the entire process smooth and hassle-free. They went above and beyond to ensure I was satisfied with my purchase and answered all my questions thoroughly. I would highly recommend them to anyone looking for quality service. More

Went to the dealer Mike Black because he had just sold us the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but i the truck and it had a light problem, so it had to stay overnight and they couldn't figure it out at first after replacing the whole headlight, but it might have been some module which might have been under a recall, but they fixed it. Didn't like leaving the truck overnight after just getting it, that was sad, but it was fixed and we are glad!! More

Caden is the best service advisor. The ways scheduling and communication is why I continue to use this dealership for my vehicle service needs. The ways scheduling and communication is why I continue to use this dealership for my vehicle service needs. More

I brought my car in for routine maintenance and a couple of recall services. The team was professional, easy to work with, quick, and efficient. I really appreciated the inspection video they provided, alon of recall services. The team was professional, easy to work with, quick, and efficient. I really appreciated the inspection video they provided, along with their recommendations for a future visit. Overall, I’m very satisfied with this appointment and will definitely continue bringing my car here. More

Steve is the best service technician Ive ever worked with and I will always call on him as long as I drive a Ford! and I will always call on him as long as I drive a Ford! More

Rayann was amazing! Great experience with your team! Fast, courteous and professional service. So thankful for the prompt service. Great experience with your team! Fast, courteous and professional service. So thankful for the prompt service. More

I don’t feel like writing a story everything was great nothing to complain about nothing to complain about More

Great customer service very knowledgeable also very helpful. Service was complete in a nice amount of time. helpful. Service was complete in a nice amount of time. More

Pleasant, clean, sales team honest, negotiating fairly easy, service fast and appointment easy to get easy, service fast and appointment easy to get More

Worst experience ever ! We waited 5 month for a part there, we purchased a F150 Raptor there which needed a part of the front bumber , they ordered it and never called us ba We waited 5 month for a part there, we purchased a F150 Raptor there which needed a part of the front bumber , they ordered it and never called us back ! I finally got an appointment for the part to install , then they told me I have to wait 2 hours. I took the part home , we installed it in 20 min ourselves. Never go back there for service. The salesman was great when we purchased the car . More