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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

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June 25, 2023

My service advisor Steve took very good care of me. Make sure I had a car for the two weeks that my truck is down soon as it was done he contacted me and I picked it up. I thank you for your service me More

by NJ_BIGFOOT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Ford of Port Richey responded

Thank you for the fantastic review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

June 24, 2023

I was treated with respect. Did not have worries or anything with the service department. More

by lorenda2014
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Lanzone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Ford of Port Richey responded

Lorenda thank you for the great review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

June 24, 2023

The service department was very helpful for a first time customer. The manager was inviting to customers as they were having a cookout the day I visited. More

by TBL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 26, 2023 -

Ford of Port Richey responded

Thank you for the fantastic review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

June 24, 2023

I call Caden for any service needs and he is always right there to help and keeps me updated on the progress. I trust him with everything. More

by sheila3390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden Giguere - Service dept
Jun 26, 2023 -

Ford of Port Richey responded

Sheila thank you for the fantastic review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

June 23, 2023

It was a waste of time. I called set appointment telling them the exact thing I needed done. The truck sat there all day. At the end of the day I was told they couldn't get More

by Roger
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I don't know
Jun 26, 2023 -

Ford of Port Richey responded

Roger thank you for the review. We are sorry that you had a less than great experience. If I may be of further assistance please contact via informationm provided below. Thank you, Sallye sshaddix@fordofportrichey.com 727-245-4100

June 23, 2023

Terrald Hopkins and his staff members sold me a lemon. They tried their hardest to stick me with it but they eventually had to buy the vehicle back from me. They were all extremely unprofessional and lied More

by Joshua
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Terald Hopkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lanzone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Bayless, Rico Romero, Nick Drummond, Chase Tysinger
Jun 26, 2023 -

Ford of Port Richey responded

Joshua thank you for the review. We are sorry that you had a less than great experience. If I may be of further assistance please contact via informationm provided below. Thank you, Sallye sshaddix@fordofportrichey.com 727-245-4100

June 23, 2023

I took my truck in for pulpy and rattling noise when accelerating,but the technician replied “couldn’t find anything on codes,but still have issues when I left the dealership.I’m considering contacting More

by HOPPERDOLES
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony
Jun 26, 2023 -

Ford of Port Richey responded

Thank you for the fantastic review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

June 21, 2023

Great experience nice bunch of guys that answer all my guestion n concerns Both Abram n terry follow up with me on regular bases I already recommended you to two of my friends More

by mguida4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abraham
Jun 21, 2023 -

Ford of Port Richey responded

Thank you for the great review. We appreciate your feedback and business.Thank you for choosing Ford of Port Richey!

June 21, 2023

Great experience. Honest service adviser who cares about the customer. Nathaniel Gonzarles does an excellent job. I recommend going to this dealership for car service. More

by caw916
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gonzarles , Nick Drummond
Jun 21, 2023 -

Ford of Port Richey responded

Thank you for the great review. We appreciate your feedback and business.Thank you for choosing Ford of Port Richey!

June 18, 2023

Always a great experience. But the price for an oil change has gone up 2x what it was. More

by DAVID.MORGAN001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Ford of Port Richey responded

David thank you for the good review. We appreciate your business and feedback. Thank you for choosieng Ford of Port Richey!

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