Ford of Port Richey - Service Center

Great Services representative, great technical support, and great customer care. Our car is running smoothly and with more pep. and great customer care. Our car is running smoothly and with more pep. More

Service was good, honest and timely. However, I’m NOT happy with the truck at all. However, I’m NOT happy with the truck at all. More

I call Ric and he was very polite when we spoke. When I arrived for my service he took great care to explain thing to me. When my truck was ready he come over to me and explained everything. It was When I arrived for my service he took great care to explain thing to me. When my truck was ready he come over to me and explained everything. It was a very nice experience More

2 1/2 hours for a simple oil change is too long for a customer to wait customer to wait More

They were prompt courteous and followed through with what they told me for a time table to order the tire and install on my BLACK WIDOW. I HIGHLY RECOMMEND THEM FOR YOUR MAINTENANCE ON YOUR VEHICLE. they told me for a time table to order the tire and install on my BLACK WIDOW. I HIGHLY RECOMMEND THEM FOR YOUR MAINTENANCE ON YOUR VEHICLE. More

Rayann is a rock star. She always goes above and beyond for us at ES Integrated service needs. The service was completed satisfactory by the mechanic She always goes above and beyond for us at ES Integrated service needs. The service was completed satisfactory by the mechanic More

Asked to have coolant topped off. Was not done.Paid for wipper blades did not install. Said i needed a new oil plug,Because old one was stripped.Your location was the only one to chan Was not done.Paid for wipper blades did not install. Said i needed a new oil plug,Because old one was stripped.Your location was the only one to change the oil.Got charged for new plug. I had to send my truck back to finish the job.Not happy. More

Service department is excellent. Check-in with Shandler, was great and communication and pickup was top notch. Excellent all around. Been servicing our Ford at this dealership f Check-in with Shandler, was great and communication and pickup was top notch. Excellent all around. Been servicing our Ford at this dealership for over 4 years, never have had a bad experience. More

My 2020 Edge was stricken with a bad alternator and wouldn't start, I called and Ric at Ford of Port Richey took my call. He was so very helpful. My husband bought the extra coverage and Ric was able t wouldn't start, I called and Ric at Ford of Port Richey took my call. He was so very helpful. My husband bought the extra coverage and Ric was able to pull up our records and advised me to call roadside service as we had that benefit. When I was the flatbedded into the dealership, Ric met me at the intake lot. He had all my information and let the service department that I was coming and what the issue was. He called me an Uber and I was dropped off at home. Break downs are stressful but Ford of Port Richey staff treated me like family and I am very grateful for it. Thank you all for the great service. P.S get the extra coverage, I paid $100.00 deductible for the alternator and the serpentine belt and labor! More

Ford of port richey always takes care of me. Steve is the man to see! Steve is the man to see! More