Ford of Spartanburg

Lack of communication.I had my car at shop for service Lack of communication. I had my car at shop for service appointment on 8/11/2021 at 7:30am and here it is 8/18/2021 and they haven’t even started it Lack of communication. I had my car at shop for service appointment on 8/11/2021 at 7:30am and here it is 8/18/2021 and they haven’t even started it yet. Work was supposed to take 2 days. More

Just moved into the area from Florida and needed to have the oil changed. Arrived when the Quick Lane was just opening and Jacqueline, the Service Advisor, welcomed me and was pleasant and friendly. After the oil changed. Arrived when the Quick Lane was just opening and Jacqueline, the Service Advisor, welcomed me and was pleasant and friendly. After 'checking' me in, the vehicle was brought in for servicing and I was on my way home in less than a half an hour. Fast and efficient service. I will be back for future service needs. More

The most pleasant purchasing experience I've ever had. The sales staff was helpful and very knowledgeable. Allowed us to drive multiple vehicles to see which suited us the best. The sales staff was helpful and very knowledgeable. Allowed us to drive multiple vehicles to see which suited us the best. More

Vic Bailey had great customer service, they were willing to order what we wanted but luckily they had what we wanted on the lot! Super helpful and quick while still being thorough! to order what we wanted but luckily they had what we wanted on the lot! Super helpful and quick while still being thorough! More

Always great service. They have serviced my escape since I purchased it and will continue to do all my work on this vehicle. great dealership. I purchased it and will continue to do all my work on this vehicle. great dealership. More

Good value, super smooth no hassle transaction. Matt Whitman is the salesperson to ask for, he was great to work with. Whitman is the salesperson to ask for, he was great to work with. More

I took my Lincoln in for an oil change and 27 point inspection. Very friendly customer service personnel. Comfortable waiting area, took about 45 minutes for complete service. I will be going back ne inspection. Very friendly customer service personnel. Comfortable waiting area, took about 45 minutes for complete service. I will be going back next time service is due. Very satisfied. More

I took my 2020 F-150 for its first oil change, and they were courteous and quick! Loved the experience. were courteous and quick! Loved the experience. More

Best tire store in Spartanburg and they always have the answers for my automotive needs, great prices and very friendly staff and clean waiting area. answers for my automotive needs, great prices and very friendly staff and clean waiting area. More

Outstanding personal service and customer care made this experience memorable in so far as being treated with courtesy, concern and respect throughout the process of having the repair experience memorable in so far as being treated with courtesy, concern and respect throughout the process of having the repair More