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Ford of Upland

Upland, CA

Overview
Employees
Reviews
Vehicles
4.7
1,167 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,167 reviews

May 24, 2021

Excellent customer service, buying was an easy and quick process. The staff are friendly and accommodating. Thank you for helping our family get into our amazing suv! More

by tnt0103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wilson, George Yousef, Christian Yousef
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May 26, 2021 -

Ford of Upland responded

We are happy to hear that you got exactly what you wanted out of your car buying experience with us at Ford of Upland. We wish you safe travels in your new SUV and look forward to seeing you again soon! Sincerely, Deborah Lara Customer Relations Ford of Upland

May 24, 2021

Friendly and polite dealership. They made it easy purchasing a car and I would highly recommend them to my friends and family. Thank you again! More

by daniel_rubio16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joani, Christian Yousef, Joe Grasso
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May 26, 2021 -

Ford of Upland responded

Thank you for sharing your experience with Ford of Upland, we believe that the car buying experience should be pain free and we try to make it an enjoyable process and it sounds like we were able to achieve our goal. We appreciate your recommendation it is also very important to us thank you for taking the time to share. :) Respectively, Deborah Lara Customer Relations

May 23, 2021

I am very pleased with the purchase of my Ford C Max Hybrid. The entire process was fast and friendly. Astride my Sales person was top notch as was the rest of the staff. I would recommend Ford of Upl More

by bhazlett60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Yousef, Astrid Fuhrer
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May 26, 2021 -

Ford of Upland responded

We would like to thank you for your recommendation and for this amazing review. Its so nice to hear that Astrid and our staff helped to make your experience such a positive one. Enjoy your C-Max!:) Respectively, Deborah Lara Customer Relations Ford of Upland

May 20, 2021

Very happy with the great customer service our sales man did a great job with getting all we needed in the time frame we had great job More

by tk.621
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hakim Rahim, Russell Schoenfeldt
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May 26, 2021 -

Ford of Upland responded

We couldn't be happier that Hakim provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Ford of Upland team. We hope you are enjoying your new vehicle, please come back to visit anytime. Sincerely, Deborah Lara Customer Relations

May 13, 2021

Friendly helpful I was very happy with the salesman‘s very helpful friendlyAfter all the dealers turn me down I went to for a plan and they were very helpful I am grateful with the service a guy was grat More

by je3456782
Price
Recommend Dealer
Yes
Employees Worked With
Selena Nunez
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May 26, 2021 -

Ford of Upland responded

It is so great to hear that Selena was very helpful and was able to make it happen for you. It's also great to know that it's an experience you'd recommend to friends and family as well. Thank you for your feedback and thank you for taking the time to share it! Best regards, Deborah Lara Ford of Upland

May 06, 2021

They worked with me and found a car that best fit me needs, they never once out pressure to sell very thankful they helped me More

by jjgonzo1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill with finances , Joe Grasso, Astrid Fuhrer
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May 26, 2021 -

Ford of Upland responded

We are glad that Astrid and our team were able to address your purchasing needs and place you in a vehicle that met your specifications. We appreciate you choosing Ford of Upland as we recognize that you had many dealers to choose from,. Enjoy your new ride and stop in and say Hi anytime. Sincerely, Deborah Lara Customer Relations

May 05, 2021

Would like to have had better communication during the order process but still a great experience. My truck was exactly what I wanted as well as the price as promised. More

by mswilliams64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Voth
Other Employees : George Yousef, Selena Nunez
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May 05, 2021 -

Ford of Upland responded

We sincerely appreciate the feedback, glad you are happy with the vehicle. If you wouldn't mind elaborating on the experience, I would be very grateful for any feedback to improve or customer experience.

April 29, 2021

World class service highly recommend this store to anyone - bought my daughters first car thank for a great experience Hakim and the team treated us great never any pressure More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Voth
Other Employees : Hakim Rahim, Russell Schoenfeldt
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April 23, 2021

I have a due bill over 4 weeks, and they still can't get it done. It's also very difficult to reach the person in charge of this! More

by LNPINAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor, Selena Nunez
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Apr 26, 2021 -

Ford of Upland responded

Hello, I am very sorry for the inconvenience this issue might have caused you. Many times, the issue is back-ordered parts, in any case, if you could please give me a call at 909 946-5555, I would like to see if I can offer some assistance. I look forward to hearing from you soon. Sincerely, Deborah Lara Ford of Upland dlara@fordofupland.com 909 946-5555

April 19, 2021

From the moment we walked on the lot we knew we were in good hands, Astrid was amazing super sweet, helpful, and friendly!! The whole process was stress free and a great experience! We will definitely be More

by robert_donohue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Fuhrer
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