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Ford of Upland

Upland, CA

4.7
1,167 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,167 reviews

April 16, 2021

We've always had good experiences for the last 18 years. All personnel ,from service to sales have been cordial and professional. We like to keep our business local. Ford of Upland fits the bill. More

by mjjvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
April 16, 2021

2 hours for an oil change with an appointmentDidn't wash 2 hours for an oil change with an appointment Didn't wash the vehicle Then added me back to the email list without my consent as my being VERY clear More

by erisajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Have no idea who my service person was
Apr 26, 2021 -

Ford of Upland responded

I sincerely apologize for your most recent experience in our service department. I agree a 2-hour oil change is excessive, like to learn more about what happened. When it is convenient for you, please call me at 909-946-5555, I would like to discuss the other topics mentioned in your review. In the meantime, I will personally remove you from our contact list as you requested. Thank you for your feedback, we are grateful for any opportunity to make our team better. Sincerely, Deborah Lara

April 14, 2021

Very quick transaction, came in and evaluated our trade. Agreed on that, no haggle on the price. Completed paperwork and got out. Very easy process. More

by BVIZA33
Recommend Dealer
Yes
Employees Worked With
Ash and Bennie
April 14, 2021

Selena made this a very fast & pain free transaction. She was very professional. She wanted to know what I was interested in rather than trying to sell me something else. More

by MNEHAMEN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Nunez
April 13, 2021

The experience was very smooth and easy. We did not have to haggle about the price. New location is very easy to get to. Joe Grasso was very helpful. More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grasso, Hakim Rahim, Jeff Sales, Jonathan Smith
March 29, 2021

The BEST customer service! Tyler made it happen! This place treats their customers with respect. Very welcoming from the moment we walked in the building More

by emilliano.manzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
March 26, 2021

Edwin and everyone else was fantastic. They didn’t have what we wanted, and they seamlessly contacted another dealership and brought in exactly what we expected. This dealership is top notch and I would re More

by Lynndee.gomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
March 25, 2021

Great experience ! Treated like a valued and knowledgeable customer. Absolutely friendly and professional! Great location and easily accessible. Look forward to a long-standing, local relationsh More

by mtracey07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash, George Yousef, Jeff Sales, Ryan Zubiate
March 18, 2021

I had a good time there and all the guys were good to me. The price was right on my Ford ExplorerXLT . I love driving it. If you need a car or truck or a SUV GO THERE More

by johnbenavides836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Nunez, Ryan Zubiate
March 18, 2021

I like the fact that it’s close and convenient for me to take my cars in there for service the sales people were really nice and I got the truck that I want it. More

by Ronnievelasquez52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sales, Bassem Youssef
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