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Ford of Upland
Upland, CA
1,054 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,054 reviews
September 09, 2019
Great service I can’t complain they were all very helpful and they kept us informed about the car. Thank you all for taking care of my daughters car. I can’t complain they were all very helpful and they kept us informed about the car. Thank you all for taking care of my daughters car. More
by PARRAJASMINE
Verified CustomerEmployees Worked With
Kim Hawkins
Helpful September 09, 2019
Work not done successfully. Second time in for turbos. The fleet manager can fix my friend's truck with literally exact issue. Regular customers seem to get the run around. Coinc Second time in for turbos. The fleet manager can fix my friend's truck with literally exact issue. Regular customers seem to get the run around. Coincidentally, listen to the complaints in the lobby while you're waiting. Just saying, it's not just me! More
by brian
Employees Worked With
Eric Heronime
September 09, 2019
Awesome customer service!!!! I had a fantastic experience with Upland Ford from start to finish. They were very helpful and quick to answer all my questions. I bought a used truck I had a fantastic experience with Upland Ford from start to finish. They were very helpful and quick to answer all my questions. I bought a used truck from them and everything was exactly how described, which was important to me because I do not live close enough to pop in and just look. On my arrival all paper was done. Fastest car transaction to date. I would highly recommend them. More
by joel_leahy
Employees Worked With
Christian Burke , Selena Nunez, Jeff Sales
September 09, 2019
Empty Promises I dropped my car off at 8:00 AM for an oil change. Car wash was offered with oil change. Service person texted car was complete at 10:15 AM but needed I dropped my car off at 8:00 AM for an oil change. Car wash was offered with oil change. Service person texted car was complete at 10:15 AM but needed more work, but was waiting for car wash to finish. I texted back asking how much the additional services would cost. After no text back for 2 hours, I called service person and left a message. After another hour, I called the service office. They contacted Kim but she was with a client and asked if she could call me back after she was done. I waited 2 more hours. I called the service office again and had them find out how much the services would be. I approved the services with the front office. My car was finished 10 minutes before closing. I picked up my car at 5:55 PM and my car was dirtier than when I left it there. The lack of communication was utterly frustrating. They have texting services to make communication about services easier. However, it is extremely difficult to reach anyone there. More
by MEGCALLEN
Employees Worked With
Kim Hawkins
September 09, 2019
The service was great I brought in my car because the engine light was on. I was told to see Steve Martinez, he was so knowledge, helpful and kind. He make sure my car was I brought in my car because the engine light was on. I was told to see Steve Martinez, he was so knowledge, helpful and kind. He make sure my car was ready for pick up the same day. Thanks Steve!! More
by Queenie
Employees Worked With
Steve Martinez
September 09, 2019
Happy camper No appointment needed opened at 8 am Saturday morning the management opened the door early to start helping customer's out Friendly staff and technic No appointment needed opened at 8 am Saturday morning the management opened the door early to start helping customer's out Friendly staff and technicians More
by Lincoln
Employees Worked With
Sorry don't remember his name
September 07, 2019
Great place to buy a new ford. I bought a Ford F-150, the truck is amazing and my experience dealing with the staff was nothing short of amazing as well. If you are looking for a ne I bought a Ford F-150, the truck is amazing and my experience dealing with the staff was nothing short of amazing as well. If you are looking for a new or used vehicle, this is the place to go. They had a great selection of cars to choose from and it was no pressure and hassle free. Ask for Selena she was knowledgeable and friendly. More
by Ryan
Employees Worked With
Selena Nunez, Jeff Sales
September 06, 2019
Tire problems Kim was very prompt professional and got me in and out of there quickly. I was really happy with how she helped me and how friendly she was. Kim was very prompt professional and got me in and out of there quickly. I was really happy with how she helped me and how friendly she was. More
by IALCHEHA
Employees Worked With
Kim Hawkins
September 06, 2019
Didn't fix it want more money Air-conditioning wasn't working, they said they fixed it cost $600. Next day wasn't working again and wanted $2300 to fix it. Wouldn't even give me cr Air-conditioning wasn't working, they said they fixed it cost $600. Next day wasn't working again and wanted $2300 to fix it. Wouldn't even give me credit for the 600 I already paid. I'm taking it somewhere else to get it fixed. More
by Disappointed
Employees Worked With
Mario
September 06, 2019
Excellent service Mario was excellent. He gave excellent customer service and they washed my car too. He went over and beyond. I would recommend to my friends and famil Mario was excellent. He gave excellent customer service and they washed my car too. He went over and beyond. I would recommend to my friends and family to go to ford of upland for their service and for any future ford vehicle purchases More
by Josie A
Employees Worked With
Mario
