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Ford of Upland

Upland, CA

4.5
1,049 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,049 reviews

June 12, 2019

2019 Ford Fiesta st I had a pleasant experience at this dealership. They did all the could to get me the payment I was willing to make and had great customer service. More

by ahouses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Khawaja, Moe Rajput
Jun 12, 2019 -

Ford of Upland responded

So happy to hear you had a pleasant experience and get the payment you were looking for. We wish you safe travels in your new car. Enjoy.

June 12, 2019

You're not important to them if you're buying out a lease We wanted to purchase our car as the lease was almost up. Arranged a meeting time to do it. The evening before, the sales guy said he couldn't make i More

by SteveF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Tong
Jun 13, 2019 -

Ford of Upland responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not make every effort to earn their business. At Ford Of Upland our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns. Sincerely, Deborah Lara 909 946-5555

June 12, 2019

my truck goes no where else Service was the same as usual, Awesome that’s why my truck goes nowhere else. No hassles no pressure to do anything but what I came in for, just good More

by JAQUEZHANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hakim Rahim, Steve Martinez, Ricardo Hernandez
June 09, 2019

2017 Ford f150 Moe did an awesome job from the beginning he explained the product in full details he made the process super easy n zee rambaldi got right down to num More

by Yowens1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zee Rabadi, Moe Rajput
Jun 12, 2019 -

Ford of Upland responded

Congrats on your new vehicle! Thanks for taking the time to write about your experience. It is wonderful to hear that Moe and Zee were able to provide you with the excellent experience we strive to provide all of our customers.

June 08, 2019

2016 Ford Mustang I had an amazing experience here at the ford dealer Moe helped up with everything to get the car that we wanted. I highly recommend it. More

by Mustang2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hakim Rahim, Moe Rajput
Jun 12, 2019 -

Ford of Upland responded

We would like to thank you for your recommendation and for sharing, Enjoy your ride.

June 07, 2019

Very good serivces Kim was very helpful. she know her stuff and did not try to over charge my company. I was very worry about going there but Kim really had good costume More

by JAKINAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
June 07, 2019

Service team is wonderful!! Everyone is really nice. Steve is TOP NOTCH!!! The whole team is friendly, organized and timely! They got me in and out in record time. The waiting More

by DrBrinetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier , Steve Martinez
June 07, 2019

Curtious and knowledgable service staff As always Steve Martinez was great to work with. Truck was serviced as requested and completed on time. Very satisfied with the service team at For More

by Tom P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, Steve Martinez
Jun 12, 2019 -

Ford of Upland responded

Thank you for sharing your experience . We appreciate your business and look forward to seeing you in the future.

June 06, 2019

New car customer service top notch! I bought 2 cars here, once in 2015 and just now in 2019. I bought again from them after upgrading from a Ford Escape to a Ford Explorer. These guys ar More

by TOM.VANEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Yousef, Jeff Sales, Tommy Tong
June 06, 2019

Bad service at quick lane Upset with waiting 1 hr 35in for oil change. Not first time to take that long at Quick Lane!!!! Wont go back there , wont refer either More

by CRAFTYBDH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Olejnik
Jun 13, 2019 -

Ford of Upland responded

On behalf of Ford of Upland, I would like to apologize for your frustrating experience with Quick Lane.. Your feedback has been taken into serious consideration. And your business is very important to us and we'd like to regain your trust. Thank you for alerting me to this issue.

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