Ford of West Memphis

The price that I got was better than the offers in Memphis. The people there made buying my truck easy. I thought I had a paperwork issue and there was some confusion but it was the states problem. Memphis. The people there made buying my truck easy. I thought I had a paperwork issue and there was some confusion but it was the states problem. Even no they had nothing to do with the problem they sent their people to the tag office to fix it. I have recommended them to several friends and business associates and they have been pleased as well. More

The buying of my car experience was great! I have alwayed used David Hamblin as my sales person. I have know David for a very long time. I bought my first car from him in 1998. And wouldn't use anyone else.I used David Hamblin as my sales person. I have know David for a very long time. I bought my first car from him in 1998. And wouldn't use anyone else.I wouldn't go any where else but Ford of West Memphis. Love the people there. More

David was very courteous and professional. He went the extra mile in helping us with our new Ford. Will buy again. Thanks so much David! extra mile in helping us with our new Ford. Will buy again. Thanks so much David! More

THIS DEALESHIP HAS A EXECELLENCE CREW I HAVE WORKED WITH DAVID HAMBLIN ON EVERY CAR I HAVE PURCHASED FOR THE LAST 18 YEARS AND HAVE ALWAYS BEEN TREATED WITH CARE AND RESPECT,THE WHOLE CREW IS VERY PROFESSIO DAVID HAMBLIN ON EVERY CAR I HAVE PURCHASED FOR THE LAST 18 YEARS AND HAVE ALWAYS BEEN TREATED WITH CARE AND RESPECT,THE WHOLE CREW IS VERY PROFESSIONAL AND I WOULDNOT THINK OF BUYING ANYWHERE BUT FORD OF WEST MEMPHIS THANK YOU SAM WOODALL More

Upon arriving it took for every to get someone to assit me. To top that off, I was the to buy a used vehicle and he continued to try and sell me a new one. After much debate and I should have left then, he me. To top that off, I was the to buy a used vehicle and he continued to try and sell me a new one. After much debate and I should have left then, he showed me a 2007 Chevy Impala that had 98,885 miles on it. It took him 30 minutes to get me a cash price. He came back with $10,150.00, I then explained I asked for the cash price not the finance price. So he then spoke with what I assume was the floor manager who said he could do better for a cash price. He came back with $9500.00. I then ask him how he came up with that price, mind you I have my smart phone in hand and I'm far from stupid as to what the value of this car is. He then told me he got hos price from the same place I was looking up the value of the car on. I then told him that was $2000.00 over what that site values the car and hos response was, well I can't sell it for less than I gave my friend for trade in on it. They are not worth the liquid gold I wasted to go there. And get this, that car is listed on their wab site for $8995.00, and he couldn't do a better cash and carry price. Scam Artist!!! Info on car; look at their site and don't get roped in. STK#4295UA. White 2007 Chevy Impala. Miles: 98,883 V-6 3.5 liter automatic . See with your own eyes!!! More

I have purchased 3 new fords from Ford of West Memphis, and I have no plans on buying a car from another dealership. I first purchased a Ford Explorer, next was an Escape and my last purchase was an Edge. and I have no plans on buying a car from another dealership. I first purchased a Ford Explorer, next was an Escape and my last purchase was an Edge. Each purchase was great. The people who work there are honest and did their best to get me into the car a wanted. I never felt pressured to buy a certain car or even a car from them. They took time after each purchase to make sure I understood all the features on my new car, and have been very helpful each time I needed service for my car. My escape has over 100,000 miles on it, and still drives great. I am confident that I will be going back to Ford of West Memphis when it is time for me to buy my next car. More

I called the dealer concerning a 08 f-350 for sale. It was priced around $30,000 when I talked to him and started asking questions he stated it was a one owner a non smoker and there (FRIEND) bought the was priced around $30,000 when I talked to him and started asking questions he stated it was a one owner a non smoker and there (FRIEND) bought the truck new from them and had it serviced at the dealership and had NO problems from the truck. He assured me it was in great shape had no problems everything worked great on it he even printed off the carfax report and gave it to me!!!!..I drove 4 hours each way to look at the truck..when I arrived and looked.. it looked as if it had been in a rock hail storm (3,000-5,000$ in damage), the trim on the bed was pulled loose(150$in damage) ,the bed was put back on wrong, the back passenger side doors lip was folded over(400$ in damage), when I opened the door the smell of smoke was overpowering, the carpets were stained, and the cd player didn’t work! In the end I very stupidly decided to listen to the sales person and bought the truck because he assured me they were (MINOR) fixes. The next day I walked outside and the front tire was flat! The jack,lugnut wrench, and spare tire remover was gone! He told me later that they knew it had a screw in it and they refused to fix it! They graciously let me pay $1,500 for a set of tires Even though the truck I traded in on it had a new set! When I got it changed I went to back up the driveway the tires started slipping so I engaged the 4x4…..nothing! I looked underneath and all the vac lines were pulled loose?? Well by then the vac switch was full of dirt so there went another $100. And it still didn’t work! I called the dealer and started griping at them and they finaly agreed to fix the problem. A “MINOR” (750$ part!) And another 8 hr trip… well they gave me a” free” oil change for my trouble and stripped out my drain plug and didn’t bother to fix it till I found it later! (30$)Well I went to work the next day and when I returned 28 days later…..i worked for a barge company…. My truck wouldn’t start? Both batteries were bad….. another “minor” ($175 apiece!) Well when I jumped it the truck was running rough and wouldn’t get above 35 mph. when I stopped at a station there was oil pouring from my block!!!!! A seal was bad in the radiator and had filled my crankcase full of coolant…. Which I paid for…. When I called they wanted me to pay the $2,000 to tow it back down there “even though it was still under warranty” all the local dealers refused to even look at it because they said ford wouldn’t pay them back for any warranty work? To add insult to injury they wouldn’t even loan me a car!!! I called ford and made a complaint and Ford told me it wasn’t there problem and not there responsibility!!!??? So I was bumming rides for 3 weeks while repairs were being made… while it was in the shop they discovered that 2 injectors were bad and a third was leaking! Another “minor” $3,000 dollars!!! And here comes my favorite part!!!!!! I went to trade it in a year later while still owing 26,000$ and the sales person walks up and says its been in a wreck!!!!! The little peckerheads waited till I bought the truck and THEN turned it in as being wrecked 2 YEARS after the incident!!!!! So now my (60,000$) truck is worth about $18,000…..one week later im still waiting to hear back from them!!!! so yea if you want a real wise piece of advice you better find another place to shop because there nothing more than a lying pack of two face thieves!!!! I will not do any business with them or ford motor co. ever again!!!! I will buy a horse to ride before I buy another car from them! Ive worked to long and hard for what little money I do have to see someone like that den of snakes get it!!! More