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Forest City Honda

Forest City, NC

4.8
1,548 Reviews
Forest City Honda in Forest City, NC meets the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (877) 231-3648.
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284 Daniel Road

Forest City, NC

28043

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Showing 1,548 reviews

April 19, 2021

It seems the work was done properly. However, waiting over 30 minutes is too much, for an oil change. The waiting area was filthy. It never has been this bad in the past. Also, the cost of an oil change More

by p_simpson28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Conner
Apr 20, 2021 -

Forest City Honda responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free reach out to Chris Ruiz, with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Apr 20, 2021 -

p_simpson28 responded

I would expected more than a standard Email when a customer was not pleased.

Apr 20, 2021 -

Forest City Honda responded

Please give Chris Ruiz a call so we can see how to help you 828-286-2614.

Apr 20, 2021 -

p_simpson28 responded

They can call me.

April 19, 2021

Best experience buying A car I’ve ever had. Cowboy met all my needs made sure I was taken care of. They treated me as If I was family. More

by Garrett.roy81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrow
Apr 20, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Welcome to the Forest City Honda Family!

April 19, 2021

Went in looking for a nice newer model, low mileage used minivan or SUV for my family vehicle and Tyler (Cowboy) Morrow did not stop until he found the perfect one for my family and my budget! We Love our “ More

by Lisa Constante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrow
Apr 20, 2021 -

Forest City Honda responded

Dear Lisa, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Tyler will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

April 18, 2021

The service department at Forest City Honda did a professional job of taking care of my Honda. The service staff were friendly and addressed any questions. More

by Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nolen
Apr 19, 2021 -

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 15, 2021

They make you feel like you are important as soon as you walk in they let you know which cars are available in what you looking for they all are very nice More

by loiswaycaster633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Conner, DARREN STREET
Apr 15, 2021 -

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

April 15, 2021

Service was good but very overpriced. Each time I was noticed of progress. Which was good, the price increased.. very overpriced for work done... I felt ripped off.... $100.00 just to bring car in, but t More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Wall
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Excellent service experience with Wendy as always. I’ve used Forest City Honda for service on both my 2007 and 2020 Honda Civics since Purchase. More

by JBROOKS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and loyalty. Please let us know what we can do for you in the future.

April 13, 2021

Angela was absolutely amazing.. I will continue to be a loyal customer as long as she is with the dealership. Everyone there was nice and willing to help. Honda for life. More

by jsprouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Conner, DARREN STREET
Apr 13, 2021 -

Forest City Honda responded

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

April 10, 2021

Wendy and Chris Nolen are so sweet and very compassionate.... They get the job done and make sure everything is right I always make sure I get them !! More

by Kizzy Watkins
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nolen
Apr 13, 2021 -

Forest City Honda responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

April 08, 2021

Forest City Honda is professional and honest in dealings with customers. My Honda HRV 2020 was not purchased there, but I take it to them for servicing as needed. I also send my granddaughter's Honda Fit More

by Jeannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Forest City Honda responded

Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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